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pixelated display issue

post #1 of 8
4/13/08 at 2:20pm
Thread Starter 
AW area51m laptop was shut down as normal (all seemed normal and well) overnite the AC remained plugged in and moderate weather storm passed thru. Upon next boot up the display was/is pixelated as if looking thru a screen door. this area51 was purchased in '04 (XP Pro) it is now out of warranty
[DUH, as if customer service would be of any value]
the computer seems to work fine with exception to the LCD being pixelated
I tried several things including 'system restore' and all supplied AW cd's (master, utilities....etc) all to no avail.
I tried to open the case and it is not cooperating....suggestions would be appreciated.
R
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post #2 of 8
4/13/08 at 2:30pm
delete you graphics drivers and reinstall them...try that first
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post #3 of 8
4/13/08 at 2:40pm
Thread Starter 
thanks, do you have a link?
current is ATI Radeon M 9600/9700 driver ver. 6.14.10.6458
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post #4 of 8
4/13/08 at 3:10pm
you can go to alienware.com under their support page and go to drivers download and find your graphics drivers there...i dont know if they will be the same ones you have but it would give you an idea if thats the problem...
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post #5 of 8
4/13/08 at 3:51pm
Thread Starter 
AW.com you suggest?
I've been there, done that...
searched all options to no avail....
I assume have you never used AW support. as yet with your new system
my experience has been less than satisfactory with customer service and 'their knowledge base'...
maybe I am searching incorrect.......
Do you have a specific link the problem I am currently encountering?
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post #6 of 8
4/13/08 at 5:06pm
there you go -> click
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post #7 of 8
4/13/08 at 5:36pm
you go to the driver page you dont even have to worry about support or anything else you type in ur OS system and what you need for driver and bam your done...
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post #8 of 8
4/18/08 at 8:14am
Quote:
Originally Posted by rande View Post
AW.com you suggest?
I've been there, done that...
searched all options to no avail....
I assume have you never used AW support. as yet with your new system
my experience has been less than satisfactory with customer service and 'their knowledge base'...
maybe I am searching incorrect.......
Do you have a specific link the problem I am currently encountering?
My experiences have been 9/10 on average. What did AW do that wasn't satisfactory?
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