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Vista SP1 causes Trend Micro antivirus software to crash system

post #1 of 3
4/15/08 at 2:09pm
Thread Starter 
FYI-
I received my new Dell m1730 laptop last month. It came with Trend-Micro Internet Security 14 preinstalled. I installed Vista SP1 and after installation began to have frequent lockups and crashes or sudden runs where without any background apps running the processor would peg 100% usage and memory use would go up and the hard drive would thrash.
Turns out SP1 breaks the Trend Micro antivirus software.
They have patched versions on their web site to correct the problem.
I uninstalled the software ( version 14.60.1195 ) and downloaded and installed the new version (14.60.1198) and problem fixed!
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post #2 of 3
5/6/08 at 10:03pm
could not find the version you found on the Tren Micro site - please advise where I can find it
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post #3 of 3
5/8/08 at 12:56am
Thread Starter 
Quote:
Originally Posted by chipete View Post
could not find the version you found on the Tren Micro site - please advise where I can find it
You can try this link.
The 14.7 version is newer than the 14.6 version ( ignore the dates ).
I am still having problems with high cpu utilization after first booting up. It goes away if I shut down and reboot a second time. Problem goes away if I uninstall the pc-cillin software. Trend micro doesn't have any answers.

http://www.trendmicro.com/download/tmis_dell.asp
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