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i want to know my odds for getting a 1730 - Page 3  

post #41 of 65
4/23/08 at 12:13am
Thread Starter 
i am not sure how people are reading this or why everyone seems to have their panties in a bunch my system DIED after having multiple issues and dell offered to replace my SYSTEM they did not tell me what i am getting so i asked a simple FREAKIN question what are my odds of getting a 1730 as i read that other people got them in exchange so if other people got it why not me. If you read the question on the thread it says " WHAT are my odds of getting a 1710 or 1730" not how i should scam DELL into giving me a free upgraded laptop.
post #42 of 65
4/23/08 at 12:27am
Quote:
Originally Posted by mrkool View Post
i am not sure how people are reading this or why everyone seems to have their panties in a bunch my system DIED after having multiple issues and dell offered to replace my SYSTEM they did not tell me what i am getting so i asked a simple FREAKIN question what are my odds of getting a 1730 as i read that other people got them in exchange so if other people got it why not me. If you read the question on the thread it says " WHAT are my odds of getting a 1710 or 1730" not how i should scam DELL into giving me a free upgraded laptop.
The answer to your question (like I answered before) - there is always a chance to get those systems. However it will most likely not be since you didn't have a XPS to begin with (sorry to say).

It wasn't that question I don't think...it was the following question/phrases that kind of caused this whole fiasco (I believe):

Quote:
Originally Posted by mrkool View Post

now i have updated the video card to a dual pipe 7900GS and 2 GB ram and a 2.0 Core 2 Duo and a 200GB HD but off course dell is not going to count these upgrades so a vostro is not going to cut it for me

how do i push dell for a 1730 or 1710 or some? How about the missing DVI option how many people have gotten a 1730 or 1710 due to this?
Quote:
Originally Posted by mrkool View Post
well this is my first non business dell i have alway had dell for my work and man that support is so easy and wonderfull i just call and they agree to what ever i say they dont make me do tests to make sure i am not lying. Next time i am buying complete care and smash the thing up if it brakes.
^^^^ That by itself is enough for flaming posts and aggravation. ^^^^
post #43 of 65
4/23/08 at 12:33am
lol. man.. sorry wardo. and silver. i love you. he said he's lied to dell before. i wish dell would just credit them money minus time used and be done with it. people are getting way way way too much without having paid for things originally. if you buy 3rd party parts from dell. how the hell do you think you have ANY RIGHTs when it comes to warranty replacemnt to replace those "extra" parts that weren't on the original order?!?!?

Also, i bet half these issues are because you people overclock your GPU and stuff. If you do that, you get what you deserve. too bad so many people here got WAY WAY more than they deserved. PERIOD.
post #44 of 65
4/23/08 at 1:01am
I would be completely fine with dell refunding my money, and letting me purchase a much better laptop now for less money than a spent 16 months ago. I think what it boils down to is some people are upset that others are getting the same computers they have for a cheaper price. Who's fault is that? At the end of the day if all the sudden the new xps notebooks came out and did not have dvi and only had vga I bet a lot of you would be pissed as well that your new xps that dell provides you with did not have dvi or some other digital output.
post #45 of 65
4/23/08 at 1:06am
They shouldn't give you ALL of your money. if you had the lappy for 2 years out of the 3 year warranty, you should get credit only for the time you have left.
post #46 of 65
4/23/08 at 1:36am
Quote:
Originally Posted by moidock View Post
Dell, like many other companies DO have a forced upgrade policy.

However, some people mistake this (or want to take advantage of) as an I automatically deserve something better because I am so special that I deserve it.

The only time a company gives an upgraded part is when they run out of the particular part your system originally came with. For example, the original 120GB HDD died and they only carry 250GB HDD now.

The only time they replace or upgrade systems is when:

- Original system went back various times for repair. They will give you a brand new system of the same type if they still make it. Otherwise, they will give you an equivalent system or the next best thing.

- Original system is no longer made or a major component in it is no longer available. Certain parts such as the motherboard fall into this example.

All of this, of course, while the system is under warranty.

They are not responsible for the third party parts you purchased either, that is something they did not provide and they do not have to take responsibility for them.

Would you like me to try and pull a fast one on you?

Say you sell me your old Honda to buy a Jaguar but the Honda breaks and I demand you give me the Jag in exchange plus your TV?

OR I add stuff to the Honda and demand my money back PLUS what I paid for the stuff I added?

Grow up please, you got what you paid for and you are bound by a contract, nowhere it says that they are obligated to automatically give you something better everytime something breaks.

Scamming is scamming, plain and simple and you can get into trouble trying to pull a fast one.
They should just have a better GPU in a 1720... Perhaps a 8800M GT? I think that will fix all of these problems. I personally think Dell's repacement policy is good but they have no "Current" laptop that is equal to the E1705.
post #47 of 65
4/23/08 at 2:44am
Quote:
Originally Posted by byrdgang View Post
I would be completely fine with dell refunding my money, and letting me purchase a much better laptop now for less money than a spent 16 months ago. I think what it boils down to is some people are upset that others are getting the same computers they have for a cheaper price. Who's fault is that? At the end of the day if all the sudden the new xps notebooks came out and did not have dvi and only had vga I bet a lot of you would be pissed as well that your new xps that dell provides you with did not have dvi or some other digital output.
actually, those that would have a right to be mad are those who paid for an xps in the first place... its others who are upset about people "pushing" for a computer that not only far exceeds a reasonable upgrade, but also sells for significantly more than the retail price they paid when they initially bought their machines. a price that dell is forced to consider a loss and causes the rest of us to pay more for our warranty service.
post #48 of 65
4/23/08 at 2:45am
Thread Starter 
well you are absolutely right nonyaa better video card and atleast half the people buying these DESKTOPS called 1730 will opt not too.
post #49 of 65
4/23/08 at 2:59am
My experience with SONY was so bad that none of you will ever imaging. I got problem with Dell, and at least Dell take care of me. XPS service send ppl to your place for replacement, and others you have to ship to them. Has anyone of you try HP's accidental warranty? They just offer you a lappy, period. Take it or leave it. You have no option. Not to mention the quality of its replacement. I end up give it away.

What are the option to upgrade in future on SONY, Toshiba, HP or you name it? Almost none. At least Dell continue to offer you new products. I like the way Dell operate now, and will not like to see any of this to change.

Of course you must pay the premium.
post #50 of 65
4/23/08 at 9:12am
Quote:
Originally Posted by Fidget View Post
actually, those that would have a right to be mad are those who paid for an xps in the first place... its others who are upset about people "pushing" for a computer that not only far exceeds a reasonable upgrade, but also sells for significantly more than the retail price they paid when they initially bought their machines. a price that dell is forced to consider a loss and causes the rest of us to pay more for our warranty service.
I guess you did not read a word a I said. Regardless, this is going nowhere, I will post again when I have that 1730, which I am going to get now, just to upset you "paying xps customers". Have fun paying thoe higher warranty costs.
post #51 of 65
4/23/08 at 11:48am
Quote:
Originally Posted by byrdgang View Post
I guess you did not read a word a I said. Regardless, this is going nowhere, I will post again when I have that 1730, which I am going to get now, just to upset you "paying xps customers". Have fun paying thoe higher warranty costs.
then you are opening stating that you are attempting to scam dell, in which case you deserve to get nothing. i did read every word you have said and agreed with you that if dell decides without "pushing" that you deserve a 1730 for your troubles then thats fine, where these is an issue is with those that think any and every system exchage should equal a brand new top of the line machine. that is nothing more than a scam. stating that you deserve it just because is not right, and expecting dell to give it to you because "its not your fault you didnt pay an xps price and someone else did" is exactly, the opposite, it is your fault, its your choice to not pay for an xps and if you dont pay for one except for some very specific circumstances you dont deserve one.

its not anyone elses fault but your own, dell would give you a machine that is equal to yours currently and thats all they have any obligation to.

your disregard for others or basic ethics is gross. and i do hope that dell notes your post for when you attempt to push for that 1730.
post #52 of 65
4/23/08 at 12:19pm
Thread Starter 
ok well dell will give you what they will give you the manufacturing cost of an inspiron vs an xps is probably not that much diffrent so to dell it does not matter or let me put it this way it does not matter to the peple in the ware hourse looking at and making the decision on what pc t send you they just pick one from the pile bec when i used to work for verizon helpdesk back in 2000 and we used to call dell all the time with comptuers that went bad and had too many tourbles and dell will replace them with the newer models all the time. We sent them D 610 and we will get a D820 in return most of the replacements we got were refurbished but these had the most upgrades e.g more ram and better video cards and stuff but if they sent something new then it pretty much had the bottom line specs.

So by all this all i am trying to say is if it were apple to apples like everything i had in my 1705 the original specs is there now in the 1720 then yeah that will b e fine but i think that is not the case e.g there is no subwoofer in the 1720 and there is no DVI port and i am not sure how does putting a dvi converter on a dvi is going to work Dell did not offer these things in the LOW end model because they want people to buy the XPS so dell is trying to screw users out of their money so that they can get something that they used to be able to get in a NON XPS system and now dell wants you to pay 3-4 times the amount to get an BOAT ANCHOR with flashy lights.

and i totally agree pushing dell to give you an upgrade is no diffrent then suing some one for pain and suffering. You had troubles with your computer and had so many tourbles that DELL is replacing your unit and so you get a upgrade pc in return but depending on your PAIN you should get a XPS and if you have to push for it then yeah i say PUSH dell. Dell is not a CHILD who will give in to some un reasonable request they will give you an 1730 if you deserve it.
post #53 of 65
4/23/08 at 12:20pm
Quote:
Originally Posted by Fidget View Post
then you are opening stating that you are attempting to scam dell, in which case you deserve to get nothing. i did read every word you have said and agreed with you that if dell decides without "pushing" that you deserve a 1730 for your troubles then thats fine, where these is an issue is with those that think any and every system exchage should equal a brand new top of the line machine. that is nothing more than a scam. stating that you deserve it just because is not right, and expecting dell to give it to you because "its not your fault you didnt pay an xps price and someone else did" is exactly, the opposite, it is your fault, its your choice to not pay for an xps and if you dont pay for one except for some very specific circumstances you dont deserve one.

its not anyone elses fault but your own, dell would give you a machine that is equal to yours currently and thats all they have any obligation to.

your disregard for others or basic ethics is gross. and i do hope that dell notes your post for when you attempt to push for that 1730.
he's talking about people who get the equivalent notebooks back and they are missing features that were on the first notebook they owned. Yoob is a perfect example of this.
post #54 of 65
4/23/08 at 12:30pm
yes but as has been pointed out, dell does not look at upgrades on a specific parts basis, rather the whole machine. some people get lucky and good for them but that does not equal an entitlement for everybody with an inspiron who needs a system replacement to get a free upgrade to a nicely loaded m1730 which just so happens to way outperform their original system and also costs accordingly... not dells problem.

if you want to have good sound in the notebook, buy some external speakers (which if you cared about sound in the first place would have happened), if you want dvi and the replacement doesnt have it ask dell for the adaptor since you did have dvi before. demanding massive upgrades to a top of the line gaming machine is just taking a piss.
post #55 of 65
4/23/08 at 12:35pm
Quote:
Originally Posted by Fidget View Post
yes but as has been pointed out, dell does not look at upgrades on a specific parts basis, rather the whole machine. some people get lucky and good for them but that does not equal an entitlement for everybody with an inspiron who needs a system replacement to get a free upgrade to a nicely loaded m1730 which just so happens to way outperform their original system and also costs accordingly... not dells problem.

if you want to have good sound in the notebook, buy some external speakers (which if you cared about sound in the first place would have happened), if you want dvi and the replacement doesnt have it ask dell for the adaptor since you did have dvi before. demanding massive upgrades to a top of the line gaming machine is just taking a piss.
agreed
post #56 of 65
4/23/08 at 12:36pm
Thread Starter 
fidget talking with you is like talking to a brick

everyone uses their laptops for diffrent reason if you want to carry around big speakers then good for you but i got my 1705 bec it had a SUBWOOFER that is missing in teh 1720 so a 1720 is not a ONE to ONE exchange for me. Also my 1705 has a DVI output that is not there in the 1720 again not ONE to ONE exchange. If you bought the latop bec if the screen or you bought it becasue you wanted a certain amount of RAM then yeah 1720 will do it for you but as the things I CARE about are missing in their latest model but are present in their XPS line because of a DECISION dell made i will want an XPS bec it has what i care about
post #57 of 65
4/23/08 at 12:54pm
simple solution then.... sell the replacement, take the $$$, buy an XPS.

its not that i need to be a brick wall, but you are not going to convince me or many others that you are OWED an xps. if dell without pushing decides to give you one then great. good for you, otherwise see the option i just stated if you really cant live without that.

the subwoofer in your 1705 is not exactly a high performance audio kit in the first place. the ONE for ONE exchange policy is not based on individual parts it is based on the overall system old model not produced equals the closest equal in the current production series. dont like it... see the option i just stated.

im glad you care so much about the parts, you have been given options and opportunities to get around any issue caused by the loss of specific features you are choosing to instead of using a reasonable work around "push" dell for an upgrade you do not really deserve.

on a personal note i hope dell sticks to its guns and gives you the machine you deserve, the one they set up initially, not the one you seem to think you are entitled to.
post #58 of 65
4/23/08 at 12:55pm
Quote:
Originally Posted by mrkool View Post
everyone uses their laptops for diffrent reason if you want to carry around big speakers then good for you but i got my 1705 bec it had a SUBWOOFER that is missing in teh 1720 so a 1720 is not a ONE to ONE exchange for me.
No offense... but the M1730 don't have a subwoofer so it is also not a ONE to ONE exchange.... No?!?!
post #59 of 65
4/23/08 at 12:59pm
He can correct me if I'm wrong, but I think Fidget's point was that a 1 to 1 exchange simply isn't possible, and an upgrade on most major components (CPU, motherboard, RAM, etc.) is typically considered by Dell to be an upgraded system, even if some components or connections have been lost. I realize that the DVI-out and subwoofer are very important to you, but I'm sorry to say that you've only got maybe a 50% chance that Dell will see things your way.
post #60 of 65
4/23/08 at 12:59pm
I personally feel that those of us who live in the U.S. have it good with companies like Dell.

I've lived in other countries for a while & wait till you do so, you'll realize that not only do they not entertain such replacement requests, most of the time, you'll have to make sure that you're really going to keep a certain item before purchasing it (no matter how expensive the item is - I've had such a bad experience myself) because once you buy it, unless it is defective, the retailers/manufactures are not taking it back for a full refund. Even if they take the item back, it is just a one to one exchange of the exact same item...
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