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Where to purchase m15x smart bay accessories??

post #1 of 13
4/28/08 at 11:58pm
Thread Starter 
I am currently in phase 6 of my new m15x!!! However while ordering I chose against getting a smart bay hard drive because like everything else I know they'll get cheaper as time goes by and more are produced. I really wasnt thinking about where to get a smart bay hard drive once the price dropped. Does anyone know where I can purchase a smart bay battery or a smart bay hard drive? Thanks
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post #2 of 13
4/29/08 at 12:01am
Its an alienware exclusive that we know of so you would have to get them from alienware...
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post #3 of 13
4/29/08 at 12:03am
Thread Starter 
Does Alienware have a place you can order online? Because I could not find them anywhere on their site
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post #4 of 13
4/29/08 at 12:29am
you will probably have to call CS department to get your answer...
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post #5 of 13
4/29/08 at 12:37am
Thread Starter 
Thanks, I'll try to get through to them in the mornin. I ordered my computer on friday night and it's already to phase 6, is that pretty fast?
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post #6 of 13
4/29/08 at 12:41am
Don't forget to ask for a 10% discount.
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post #7 of 13
4/29/08 at 12:51am
Thread Starter 
When I get the smart bay? I got a 10% discount on my notebook.
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post #8 of 13
4/29/08 at 12:54am
Yea, you can still get it on anything else you purchase from AW. Just remind them. They tend to "forget."
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post #9 of 13
4/29/08 at 1:05am
yeah i had to argue with a women over a 320 gig hard drive she swore up and down that they dont make a hard drive that big... and it took me like 30 minutes to get her to acknowledge that they do... also they never seem to like to give the 10 percent off you was have to stay on them about it...
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post #10 of 13
4/29/08 at 1:21am
Thread Starter 
Awesome tips, have they gotten any better since dell bought them?
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post #11 of 13
4/29/08 at 1:24am
I havent noticed a difference I just got a women that didnt know how to look things up on the computer....actually the best customer service that I have had in a long time was when i called JCpenny's and had to talk to them... after I talked to them I was like wow that never happens...

I think the guy I talked to first about the hard drives was named Evan and he knew his stuff...easy to talk too... the best thing to do is find a person that you like and remember there name and when you need something ask for them...
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post #12 of 13
4/29/08 at 1:50am
I could be wrong, but I think the gen 1 sentia may have been the last to have a smart bay battery, not sure though.

That said, there was 1 laptop battery website that had primary and smart bay batteries for sale, although primary only came in 1 color.

But that sentia was a uniwill model that they also sold direct minus all the flash and glitz.
Being as Im not familiar with the ODM AW used for the 15x, it may be a one off for them or they may allow the ODM to sell the custom design as ODM branded. If thats the case u might be able to find a third party battery as I did w/ the sentia. Otherwise your prolly stuck with AW only. And others please feel free to disagree, but from my recollection prices on these parts dont usually drop much if at all until the line is at end of life. Much like console prices drop, but controller prices remain the same for the most part.
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post #13 of 13
4/29/08 at 7:13am
When you get your system, call customer service and ask for the "upgrade price" of the smart bay options. As an existing customer, you get upgrade pricing of any upgrades you buy, which is usually about 10% off the gear shop prices.
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