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7422GX Problem

post #1 of 8
5/6/08 at 12:10pm
Thread Starter 
I am having a problem with my Gateway 7422GX notebook just randomly shutting off. The fans will run at full speed for about 3-5 seconds and then the computer will just shut off. I know that there have been multiple threads posted on this, but its not an overheating issue since I have cleaned out my notebook, and its not any setting in Windows, because I use Slackware 12.0. Any other ides would be greatly appreciated. Thanks.
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post #2 of 8
5/6/08 at 4:21pm
Have you tried reapplying thermal paste yet? If the problem still occurs then its probably a motherboard problem.
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post #3 of 8
5/7/08 at 10:10am
Thread Starter 
Quote:
Originally Posted by Spinitch View Post
Have you tried reapplying thermal paste yet? If the problem still occurs then its probably a motherboard problem.
When it was still under the extended warranty through Best Buy a few months ago, they reapplied the thermal paste. After I got the computer back, it was still doing the same thing. I found something interesting that could be causing the issue.

I don't know for sure yet, because I have to test it all day today, but the computer is a little over 3 years old. The battery has pretty much been dead for almost a year.

After doing some research, I discovered that a laptop's power system will dedicate processor resources, and a lot of power in trying to charge a battery. So if my laptop is constantly trying to charge my battery, and there is suddenly a low voltage that goes to the laptop, the laptop will shut off.

Therefore, I am going to test this today. I am going to be running my laptop all day without the battery and see if it ever just powers off. If it doesn't, then I will try again tomorrow with the battery in the laptop. If it powers off tomorrow, then I can only conclude that it is a battery related issue, and I need to consider getting it replaced. Wish me luck.
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post #4 of 8
5/7/08 at 10:29am
Quote:
Originally Posted by Unr3a1 View Post
... Wish me luck.
good lucks

cheers ...
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post #5 of 8
5/7/08 at 6:50pm
Thread Starter 
So far, my computer has yet to power off without the battery in it. It is looking more and more like I am going to have to replace the battery.
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post #6 of 8
5/9/08 at 12:45am
Thread Starter 
So it looks as if my experiment failed. It took it two days, but the computer did eventually shut off even without the battery. I guess I am at square one now. Anyone else have any clue as to why this could be happening?
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post #7 of 8
5/9/08 at 4:08am
i 2nd SpinItch in the applying of new thermal paste (and a good clean up from inside), or get some confirmation that it was being done. Last resort - use ur extended warranty and push for satisfaction

cheers ...
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post #8 of 8
5/12/08 at 9:54pm
Thread Starter 
Quote:
Originally Posted by qhn View Post
i 2nd SpinItch in the applying of new thermal paste (and a good clean up from inside), or get some confirmation that it was being done. Last resort - use ur extended warranty and push for satisfaction

cheers ...
I will definitely do that. As far as the extended warranty, it ran out in Feb.
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