Remember a short while back it was reported that the Keyboard in the UK models of Vostro 1310 and 1510 has the zxcvbnm row on the keyboard shifted over one place effectively making touch typing impossible? After a few reports of Dell reps refusing to replace the boards on affected models, it looks like Dell has finally manned up over the issue.
|revised QWERTY keyboards, but it looks like the company is making good on its promise to remedy the situation. According to Dell, all affected customers will be contacted and offered a replacement keyboard beginning today. Apparently the switch isn't too hard to make, so you'll be able to either do it yourself, or Dell will send out a tech to do it for you at no cost. Sounds like Dell's doing its best to make this right -- but c'mon, how did this not raise all kinds of red flags during the design process?|