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7700 back alive

post #1 of 10
5/9/08 at 3:11pm
Thread Starter 
Just got my 7700 back from Depot. Works like a charm now. The guys at Alienware did well. Not only did they replace the motherboard, they also replace a stick of ram, video card and optical drive. Went from a 6800 go to 6800 ultra, guess that's a step up. Machine was 3 yrs old before it died and warranty was about to expire, so basically I have a brand new computer. Thank you Alienware. Can't wait ill I order my next one.
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post #2 of 10
5/9/08 at 3:23pm
Excellent news. Congrats!
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post #3 of 10
5/9/08 at 3:38pm
Damn, we dont get enough of these!!!!!
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post #4 of 10
5/10/08 at 6:34pm
Nice! AW did a great job repairing my 7700 and I also got an upgrade from the 7800 to a 7900GTX. Mine is sitting on my desk in South Africa right now. I wish I had brought it with me. Runs hot! But it's still a great machine!...
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post #5 of 10
5/10/08 at 9:24pm
I had a problem with my m7700 and they replaced it 3 times before upgrading me to a m9700! I love alienware also!
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post #6 of 10
5/12/08 at 1:41am
Got my MJ-12 7700 mobo replaced this past summer. They scratched my case up and replaced the wrong part the first time, but at least it works again.
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post #7 of 10
5/12/08 at 10:06pm
Thread Starter 
Wow spoke to soon...lol. After a little gaming started getting artifacting all over screen. Close down the game and ran GetThermal. Temps were way high. It cooled off and ran fine rest of evening, but next morning screen was black. After a call to AW and some trouble shooting we found that some one had put WAY to much thermal grease on Video card it was on the die and ALL surrounding contacts. Needless to say the verdict was the card had fried...so it's back to depot for another repair. Ah the life of owning the top of the line in laptops. Hoping to get it back shortly as the put an expedite on my repair. 3 yrs with out a problem has got me spoiled and I admit it. Still love my AW.
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post #8 of 10
5/12/08 at 11:24pm
Quote:
Originally Posted by MidnightVandal View Post
Wow spoke to soon...lol. After a little gaming started getting artifacting all over screen. Close down the game and ran GetThermal. Temps were way high. It cooled off and ran fine rest of evening, but next morning screen was black. After a call to AW and some trouble shooting we found that some one had put WAY to much thermal grease on Video card it was on the die and ALL surrounding contacts. Needless to say the verdict was the card had fried...so it's back to depot for another repair. Ah the life of owning the top of the line in laptops. Hoping to get it back shortly as the put an expedite on my repair. 3 yrs with out a problem has got me spoiled and I admit it. Still love my AW.
Good to hear you say this. I was furious when I got my 7700 back and scratched to he11, but I'm in the same boat - still love AW for the products they make and their promise to fix my issue as soon as I can find the time.
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post #9 of 10
5/20/08 at 8:38pm
Thread Starter 
Back from second trip to Depot. Working good. Replaced Video Card, mother board and yet another stick of Ram. At least MoBo is now ver 6.2...lol. All well for now will keep you guys updated.
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post #10 of 10
5/30/08 at 7:16am
Yeah, it's just your ( second ) wife who is really worth of all your money spends .
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