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M15x/M17x Blu-ray drive firmware download

post #1 of 13
7/19/08 at 6:22pm
Thread Starter 
BC-5500A BD-ROM - Firmware update 1.05
http://www.sonynec-optiarc.eu/en/sup...loads/blu-ray2
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post #2 of 13
7/19/08 at 10:46pm
Cool Deal! My BLU-RAY drive will be here Tuesday, i'll have to check it out.
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post #3 of 13
7/20/08 at 8:03pm
When i try to run the flash update the software is unable to find the "Target Optiarc BC-5500A is not found correctly"
Guess it is not for this drive perhaps?
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post #4 of 13
7/21/08 at 8:06am
Thread Starter 
check your drive and firmware version. Alienware sells 2 drives- verify that you have the BC-5500A (blu-ray reader).

note- this drive can be purchased for $356 here:
http://www.xpcgear.com/bc5500a.html
LL
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post #5 of 13
7/21/08 at 10:53am
That is exactly what i have.
in fact at this moment, i have two of them, since they sent me a replacement because i could not get the blu-ray movies to play (which i still cant).
Current firmware is 1.04
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post #6 of 13
7/21/08 at 8:08pm
Thread Starter 
Ticket submitted to cyberlink-

"powerdvd8 crashes

Powerdvd 8 ultra with 8.0.1713.50 stops
responding
when I attempt to play the following
Sony/Fox/Disney blu-ray movies powerdvd
8 ultra shows a black screen and then
stops responding, and locks up with
processor at 100%. What is the problem
here???!!!

BD-Java enhanced titles
AVP Requiem
30 days of night
Juno
Pirates of the carribean-worlds end
National Treasure"



Cyberlink response-

"Thank you for contacting CyberLink Online Customer Support.

In regard to your issue, we previously forwarded the "Blu-ray Titles" to our Product Development Department and they have reported the issue as an bug in the software. The concern department is working to resolve the issue and we will update you as soon as we get any response from the concern department.

Kindly co-operate with us to resolve the issue. We appreciate your patience and your understanding at this moment.

Please feel free to contact us back for any further clarification in this issue or for any assistance related to CyberLink Products.

Thank you and best regards

-Cyberlink"

Apparently the bug affects ALL BD-Java enhanced titles. The above list are just the few I have had issues with. Most of the current notebook players/burners sold on new systems are profile 1.0, not profile 1.1 or 2.0.
The BD-Java discs try to load enhanced menus, but because of the software bug are unable to causing the player to crash and the black screen. Also I suggest purchasing Powerdvd Ultra, as they will soon be releasing a patch to fix the issue. Alienware uses a butchered version of Powerdvd for blu-ray playback, and there is no telling when they will patch their version- but it will most likely be after the official patch. Also, if you get Ultra you can submit a ticket, and they will give you a download lnk for the patched software aleast a month before the public release.
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post #7 of 13
7/21/08 at 8:18pm
Thread Starter 
Quote:
Originally Posted by keram View Post
That is exactly what i have.
in fact at this moment, i have two of them, since they sent me a replacement because i could not get the blu-ray movies to play (which i still cant).
Current firmware is 1.04

Verify the model number. If it is the same, then the fimware should work, Unless the Installer doesnt see it, which would be weird.
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post #8 of 13
7/21/08 at 9:17pm
Quote:
Originally Posted by rive0108 View Post
Verify the model number. If it is the same, then the fimware should work, Unless the Installer doesnt see it, which would be weird.
Model number is the BC-5500A
both drives i have here are same (one is Nov 2007 one is Jan 2008)
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post #9 of 13
7/21/08 at 9:30pm
Thread Starter 
What error is the installer giving....that it can't find the BC-5500A?
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post #10 of 13
7/22/08 at 2:32am
Quote:
Originally Posted by rive0108 View Post
What error is the installer giving....that it can't find the BC-5500A?

Yes, error is above

but here it is again

Target Optiarc BC-5500A is not found correctly

Thanx
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post #11 of 13
7/22/08 at 7:57pm
Thread Starter 
"not found correctly"? hmm.
Anyone got an idea exactly what that means?
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post #12 of 13
7/22/08 at 9:25pm
Quote:
Originally Posted by rive0108 View Post
"not found correctly"? hmm.
Anyone got an idea exactly what that means?
I am quoting the error I get when i run the app.

No idea who wrote that program.
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post #13 of 13
7/23/08 at 7:27pm
Thread Starter 
perhaps it is using a modified Alienware firmware version the installer cannot recognize?
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