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Alienware M15X Camera Issues

post #1 of 12
8/10/08 at 2:53am
Thread Starter 
Hi, I recently purchased an alienware m15x and I've been having issues with the camera. The program that came with it, Cyberlink YouCam, doesn't recognize a camera and other programs don't either. I have hit function+f9 to turn on/off the camera but with no results. I was wondering if there are other things I could try out to fix this. I am basically a computer noob, and I heard something about drivers but I am unsure of what that means too. Thanks in advance for any advice =)
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post #2 of 12
8/10/08 at 8:52pm
Does the camera show up in the device manager?
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post #3 of 12
8/11/08 at 1:44am
Thread Starter 
No I do not see it in the device manager
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post #4 of 12
8/11/08 at 12:24pm
Please visit http://support.alienware.com and sign-in to your MyHive account. If you haven't already, you may create your account at this page. When signed into your MyHive, please click on the SI (Invoice) number that has your m15x.

From there, please choose the top-most link which should be "Area-51 M15X". From there, a menu will drop down and you should be able to download the CyberLink YouCam 1.0.0.1120 driver.

Let us know if this helps, thanks!
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post #5 of 12
8/11/08 at 2:14pm
Thread Starter 
Thanks for the help. I went on the website and downloaded the cyberlink youcam driver, but I am still getting the same message.

It says "No video device detected. Please plug a video device into your computer."

Is there anything else I could do to fix this? Thanks in advance
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post #6 of 12
8/23/08 at 12:53pm
Are you having keyboard issues yet? Chipset drivers the machine cannot see? Anyone?
http://forum.notebookreview.com/show...=282292&page=2
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post #7 of 12
8/24/08 at 1:43pm
Quote:
Originally Posted by rive0108 View Post
Are you having keyboard issues yet? Chipset drivers the machine cannot see? Anyone?
http://forum.notebookreview.com/show...=282292&page=2
What exactly is your problem?

Are you upset that one person's experience, being flamed by a bunch of morons that don't have a clue what's going on with his machine is not reflective of people's experience with Alienware here, so you feel the need to spam this forum with your bullshit?
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post #8 of 12
8/24/08 at 1:51pm
Quote:
Originally Posted by Hammerhead View Post
What exactly is your problem?

Are you upset that one person's experience, being flamed by a bunch of morons that don't have a clue what's going on with his machine is not reflective of people's experience with Alienware here, so you feel the need to spam this forum with your bullshit?
what are you talking about? Apparently there have been issues with other devices that the m15x cannot see the drivers for (i.e., chipset drivers), and keyboard issues. Personally I think you need to chill with YOUR bullshit HH.
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post #9 of 12
8/24/08 at 6:40pm
Quote:
Originally Posted by rive0108 View Post
what are you talking about? Apparently there have been issues with other devices that the m15x cannot see the drivers for (i.e., chipset drivers), and keyboard issues. Personally I think you need to chill with YOUR bullshit HH.
Read the string you posted, it's moronic.

Because one moaning crybaby can't deal with his issues does not mean every m15x owner is also just as stupid, nor does having a camera issue mean the system is defective and will explode causing world war III.

Give it a rest.

nVidia is not lying to everyone on the planet.

Alienware does not make systemically defective machines.

Everyone is not out to get you.
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post #10 of 12
8/27/08 at 6:06pm
What about the evil monkey in my closet?
<Ducking>
Please don't flame me Hammer lol!


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post #11 of 12
8/27/08 at 6:24pm
the best thing to do with the unknown webcam device is to delete it from the device manager and then reinstall the driver from alienware website...
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post #12 of 12
6/30/09 at 1:28pm
This happened to me when I bought mine too. I called alienware tech support and they wanted me to install vista again and again. They forgot to connect it internally. I had to send mine in to get it fixed.
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