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GateWay MT3707 trouble

post #1 of 14
8/14/08 at 3:02am
Thread Starter 
Hi All,

I know that this topic has been brought up time and again concerning this notebook but no matter how many forums I read and try solutions from nothing seems to work.

I recently wrote off vista and went to linux for a few months but am now attempting to install XP so I can use audio recording software that I know and love. I installed the XP drivers recommended from other forums which are the drivers for the MX3702 notebook on my MT3707.

Every driver installed perfectly untill I got to the sound card drivers. When I go to install I am told that another instance of the program is already runnng and the installer shuts down and prompts for a reboot. After the reboot it attempts to install again and tells me that the hardware is not compatible with this driver.

After this i heard that you can install a realtek AC 97 driver then update the driver to the actual gateway driver. When I tried this I am told that the hardware can not be determined from the .inf file.

Basically I've tried everything that worked for everyone else...the only thing I can think of is that it might be a SP3 issue.

Any way thanks for your time and help!
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post #2 of 14
8/16/08 at 4:52pm
No problems at all using the MX3702 Realtek driver with Windows XP SP3 on my MT3705 (identical to MT3707). The "another instance is running" error makes me think there is something else going on. Maybe try re-downloading the driver (link below), clear out the user temp directory (Docs and Settings--->User--->Local Settings--->Temp) and try installing it again. Good luck.

http://support.gateway.com/support/d...&uid=205452444


PS - smart move going back to XP. My system runs about 2x faster and the wireless actually stays connected (people that say Vista doesn't have intermittant wireless issues are in complete denial).
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post #3 of 14
8/18/08 at 2:21am
Quote:
Originally Posted by Donkey. View Post
... back to XP. .. the wireless actually stays connected (people that say Vista doesn't have intermittant wireless issues are in complete denial).
For me that uses Vista since its 1st conception day, and with my development group using nothing but vista in a wireless work environment, I utterly and completely denied that such rumors of "intermittent" connections ever exist! Now, that is a "personal" fact

cheers ...
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post #4 of 14
8/18/08 at 3:11am
Thread Starter 
Just to tie up this posting i was able to get sound working on my MT3707. It turned out that SP3 was too blame and I had to download a UAA hotfix which then let me install the sound card drivers. If anyone else has this problem do some research on the UAA Hotfix for SP3.
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post #5 of 14
8/19/08 at 7:17pm
Quote:
Originally Posted by qhn View Post
I utterly and completely denied that such rumors of "intermittent" connections ever exist! Now, that is a "personal" fact
Whatever the case, myself and about 2 dozen other people who were using Vista had problems with wireless staying connected or just not reconnecting at all (usually requiring a reboot). About 10 of us went back to XP and the problem went away entirely.

Weird, huh?
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post #6 of 14
8/20/08 at 10:37am
and i take it that you were all in the same wireless network environment, using same wireless networking support? and not in 10-12 different distant areas, using different wireless networking support?

cheers ...
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post #7 of 14
8/21/08 at 2:21pm
Quote:
Originally Posted by qhn View Post
and i take it that you were all in the same wireless network environment, using same wireless networking support? and not in 10-12 different distant areas, using different wireless networking support?
4 different locations (2 residential, 2 corporate), 6-8 personal computers, 15-20 corporate, wireless ranging from basic Linksys/Netgear routers in offices/homes, to Cisco Aironet APs in warehouses. Primarily Dell, HP and Gateway laptops using Intel or Realtek wireless cards. Intermittent wireless service meaning:

- Occasional dropping of wireless connections
- Unable to restore wireless connections after sleep/suspend
- Unable to find ANY wireless network at times
- Reboot required to restore connection
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post #8 of 14
8/22/08 at 3:02am
Quote:
Originally Posted by Donkey. View Post
4 different locations (2 residential, 2 corporate), 6-8 personal computers, 15-20 corporate, wireless ranging from basic Linksys/Netgear routers in offices/homes, to Cisco Aironet APs in warehouses. Primarily Dell, HP and Gateway laptops using Intel or Realtek wireless cards. Intermittent wireless service meaning:

- Occasional dropping of wireless connections
- Unable to restore wireless connections after sleep/suspend
- Unable to find ANY wireless network at times
- Reboot required to restore connection
the 4 issues you stated here are common to wireless connections, regardless of what OS the systems are on. They can be resolved by reviewing power management on the devices themselves (when going in and out of suspension/hibernation), by reviewing the settings and firmware on the parts of the routers, and wireless devices drivers.

cheers ...
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post #9 of 14
8/22/08 at 1:14pm
Quote:
Originally Posted by qhn View Post
the 4 issues you stated here are common to wireless connections, regardless of what OS the systems are on.
Apparantly you missed the part of my initial post about the systems that were downgraded to XP and most of the problems went away. All drivers were up to date, all routers had the most recent firmware available, and power management (i.e. allow device to sleep) was enabled/disabled.

Anyway, we are way off topic.

This post is about a Gateway MT3707, which came with Vista OEM. The MT3707 is identical to the system I own and I mearly suggested that going back to XP is a wise choice, per my experience with this model.
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post #10 of 14
8/23/08 at 4:51pm
Not at all, i understood that by going back to xp, your system works. I stand by my statements that the issue you had still can be resolved by discussing with your network administrator. Some simple adjustments on the router side could have fix it. I went Vista, and had to update the firmware/driver on my DLink router to make it work.

Again, it works for you with xp, it is quite fine. Flaming/blaming vista, or any other OS for your connection problems wihout investigating all venues is another story

cheers ...
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post #11 of 14
8/25/08 at 12:28pm
Thread Starter 
Lol looks like i started a pretty heated discussion with my little tech help post. Whether or not Vista has connection issues is irrelevant...Vista is a memory hog and on a system such as this that does not have the greatest components downgrading to XP makes everything run faster and smoother. Therefore on THIS system XP > Vista
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post #12 of 14
8/26/08 at 2:37am
Quote:
Originally Posted by coinsmuggler View Post
Lol looks like i started a pretty heated discussion with my little tech help post. Whether or not Vista has connection issues is irrelevant...Vista is a memory hog ..
another attempt at starting another heated discussion?

Quote:
Originally Posted by coinsmuggler View Post
and on a system such as this that does not have the greatest components downgrading to XP makes everything run faster and smoother. Therefore on THIS system XP > Vista
well put. Keep it personal and not talking other OSs down is cool

cheers ...
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post #13 of 14
8/31/08 at 4:29pm
Quote:
Originally Posted by qhn View Post
Keep it personal and not talking other OSs down is cool
Vista sucks. Deal with it.

Ok, J/K.

Look, I understand that Vista is a good OS. I don't blame Microsoft at all, nor did I ever blast Vista as being a poor OS. In my experience the wirless device drivers for specific combinations just do not work in Vista as well as they do in XP. That is my (and others) experience running Vista with certain wireless devices on several different laptops.

But if you want to pretend that any problems with Vista and certain devices are imaginary and no other admins know what they are doing, than that is your opinion. Just because it works perfectly for you doesn't mean that it works perfectly for others, regardless of fault.
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post #14 of 14
9/1/08 at 1:59am
Quote:
Originally Posted by Donkey. View Post
..In my experience the wirless device drivers for specific combinations just do not work in Vista as well as they do in XP. That is my (and others) experience running Vista with certain wireless devices on several different laptops.
experience noted.

Quote:
Originally Posted by Donkey. View Post
But if you want to pretend that any problems with Vista and certain devices are imaginary and no other admins know what they are doing, than that is your opinion.
can you really, truly back up this statement? especially and specifically about the "want to pretend" part?

Quote:
Originally Posted by Donkey. View Post
Just because it works perfectly for you doesn't mean that it works perfectly for others, regardless of fault.
well said, indeed. Now all you have to do is to think broadly, like this:
"Just because it DOES NOT works perfectly for you doesn't mean that it DOES NOT works perfectly for others, regardless of fault." .. and everyone will be happy, no flaming, no personal attack

and now, please ... stick with the OP theme, if you need more spaces to vent your experience, we have OFF TOPICS area to cater to your needs.

cheers ....
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