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Has anyone ever rec'd an email response from Fujitsu Tech. Support?

post #1 of 7
8/24/08 at 2:06pm
Thread Starter 
I sure haven't.
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post #2 of 7
8/24/08 at 3:20pm
How many have you sent?
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post #3 of 7
8/24/08 at 11:16pm
Thread Starter 
Quote:
Originally Posted by Steve@NBF View Post
How many have you sent?
5 emails in the last month. I called once to try that route, but when I complained that A6120 was running too hot and the fan was unable to control the temp. under load, the kid at Fujitsu asked "Is there smoke coming out the fan vent? Click!
I used their instant chat and after a half hour the not-very-savvy rep. gave up and I got an RMA number as a hole card. Got no help but gained valuable experience for a job in Guantanimo toturing Afgani prisoners of war.
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post #4 of 7
2/17/09 at 12:58pm
I have. Just today after almost one month. Question about second HDD (as you can see in my post).
But unfortunately, no help yet. They need more informations about this issue.
Rgrds
Davey
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post #5 of 7
2/17/09 at 1:21pm
Thread Starter 
Quote:
Originally Posted by Xjeeper40 View Post
I have. Just today after almost one month. Question about second HDD (as you can see in my post).
But unfortunately, no help yet. They need more informations about this issue.
Rgrds
Davey
Try the Seagate 500 MB Ext. Works on USB and the 1394 Firewire port. Big, fast, cheap. So far 100% reliable. Throw away all the Seagate software and drivers and reformat as a plain vanilla Windows hard drive.
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post #6 of 7
2/17/09 at 8:03pm
External is not as comfortable as one more HDD inside a laptop. That's why I want to push solution to the end with my second HDD issue.
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post #7 of 7
6/6/09 at 6:01pm
YES! I received reply from fujitsu, i had a question about Notebook Diagram. M a fujitsu Certified Tech in NYC.


Quote:
Originally Posted by scott.ager View Post
I sure haven't.
5 emails in the last month. I called once to try that route, but when I complained that A6120 was running too hot and the fan was unable to control the temp. under load, the kid at Fujitsu asked "Is there smoke coming out the fan vent? Click!
I used their instant chat and after a half hour the not-very-savvy rep. gave up and I got an RMA number as a hole card. Got no help but gained valuable experience for a job in Guantanimo toturing Afgani prisoners of war.
Reply
Reply
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