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Acer Travelmate 7720 with Linux

post #1 of 5
8/27/08 at 12:23pm
Thread Starter 
I have installed Linux OpenSuse KDE3.5 as an alternate operating system and it works extremely well (much better than XP) but I have a problem with the Crystal Eye camera it is recognized by Linux but I can't get it to work with Skype 2.0

Any clues which might help?
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post #2 of 5
8/28/08 at 2:10am
good read
https://wiki.ubuntu.com/SkypeWebCams

cheers ...
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post #3 of 5
8/29/08 at 2:18am
moving to notebooks and linux since this is more a linux question than an Acer one.
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post #4 of 5
8/29/08 at 12:03pm
Thread Starter 
I realize I made a mistake in my initial post. Linux does not recognize my Crystal eye webcam

charlie@jean-claude:~> lsusb
Bus 006 Device 002: ID 046d:c521 Logitech, Inc. MX620 Laser Cordless Mouse
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 003: ID 08ff:1600 AuthenTec, Inc. AES1600
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 5986:0105 Acer, Inc
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
charlie@jean-claude:~>

on the other hand Skype 2.0 recognizes it as the installed webcam but of course it does not work
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post #5 of 5
9/11/08 at 10:24pm
Thread Starter 
Following my past post I realized that It works under Kopete. I have then compiled the latest uvcvideo from svn but to no avail. It should be noted that other webcams such as Logitech Quickcam Pro work fine.

I contacted other forums and was advised to contact the the uvc-dev discussion group. They replied that if it works with Kopete the problem is not with uvc but with Skype

I tried to contact the Acer people but they did not want to help. They say that the Crystal Eye webcam was installed under the Windows operating system and that they provide assistance for problems under that system only ... a shame really as I know that they are now selling small Acer computers with an integrated webcam under Linux.

I finally contacted the Skype support group. After a few days they indicated that they are aware of the problem and that it should be corrected in the next Skype version. They also asked me to send them a couple of log files to help them.

I must say I am rather pleased by their reaction which is quite professional and different from the one I got from the Acer support group
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