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DVD-ROM CD-RW combo not working

post #1 of 6
9/1/08 at 10:37pm
Thread Starter 
For some reason my CD-ROM doesn't want to work it seems like the drivers are installed but it gives an exclamation mark. I tried all sort of things like installing it and reinstalling it and I tried getting updates from Microsoft Updates. Also I tried getting it from Sony.com but it seems that since my notebook was made for XP it doesn't have any drivers for Vista. So I will have to find them myself somehow. I have Windows Vista Home Basic. My notebook is the Sony PCG-R505ESP. I really need help on this please since if I don't make my CD-ROM work then I can't install any programs that uses a CD.

I can say that Win XP and 2000 has no problem with the CD-ROM only Vista has this problem but it might actualy be the driver but I don't know.

On the device manager it says "This device cannot start. (Code 10)"


This is the model of my CD-ROM

"Sony i.LINK CD-RW DVD-ROM Drive IEEE 1394 SBP2 Device"

Just to let you guys know that my notebook is a docking system so the CD-ROM is attached to the dock.

Everything else seems to work perfectly fine but just the CD-ROM doesn't work at all.

I just got the Windows Vista Home Basic upgrade few days agao.


Thank You
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post #2 of 6
9/1/08 at 11:55pm
Did the notebook come with Windows XP?
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post #3 of 6
9/2/08 at 5:43am
Thread Starter 
Quote:
Originally Posted by Steve@NBF View Post
Did the notebook come with Windows XP?
Yes the original OS that came with my notebook was Windows XP Professional. The only reason why I upgraded to Windows Vista Home Basic is since I used the adviser thing and it said my notebook will run Vista Home Basic. It didn't say I was going to have a CD-ROM problem though.
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post #4 of 6
9/2/08 at 7:57am
You can try locate the driver on the CD or on the disk, and install it under XP compatibility mode

cheers ...
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post #5 of 6
9/2/08 at 12:22pm
Thread Starter 
Quote:
Originally Posted by qhn View Post
You can try locate the driver on the CD or on the disk, and install it under XP compatibility mode

cheers ...
Well there isn't a driver for the CD-ROM for XP since normaly when you install XP it auto installs the driver and it works perfectly fine.
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post #6 of 6
9/2/08 at 2:43pm
Quote:
Originally Posted by lcswoosh05 View Post
Well there isn't a driver for the CD-ROM for XP since normaly when you install XP it auto installs the driver and it works perfectly fine.
if the device works in XP then there IS a driver. It just might not be where you expect it to be.
Did a quick google and found 2 things that might help:

http://support.microsoft.com/kb/933442/en-us

and http://forums.microsoft.com/TechNet/...8778&SiteID=17

keep us posted, and good luck.
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