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Acer Travelmate C110 Screen Lockup, Crash

post #1 of 8
Thread Starter 
Hi everyone.

I recently was given a broken Acer C110 on the condition that I could keep it if I could fix it.

The issue is this:
After X time (anywhere from 5 to 30 minutes) of use, the screen will suddenly lock up and display the last rendered frame, but artifacted with a series of pinkish and green rectangles arranged in a few columns on the screen. Very odd. Immediately before this happens, the (a) fan will spin up for a half a second or so.

I called Acer, but they gave me a runaround answer with no real info, and mentioned a $700 fix.
I had replaced the memory, in case it was a bad RAM sector. No change. I figured I would do some research before spending more on new parts, but couldn't find any info on this particular problem anywhere online.

Any ideas?
post #2 of 8
Thread Starter 
After some more testing, I'm finding that this is only happening when I'm transferring/downloading a large file.

I had it sitting for 45 minutes idle, and no crash.
Did some basic file movement, image creation. No crash.
Tried to download a 150mb file, crash within 10 seconds.

-It COULD be the OS, but I doubt it. I'll do a format and reinstall before trying to hardware, just to be sure.
-It could be the NIC, but I work in networking and have never seen a bad NIC behave that way before.
-Most likely: Bad hard drive sector. But once again, I've never seen a bad hard drive do something like that before.
post #3 of 8
You kept mentioning the OS and memory, but never indicated what either were
post #4 of 8
based on post#1, i would say the mainboard is failing, due to bad/failing gpu card

cheers ...
post #5 of 8

Acer travelmate C110 doesn't have fan inside, so the sound like a fan with high speed means HDD is falling or already dead.

 

I'm supposing that you have some knowledge on notebooks or on PC, and as you wrote but didn't specify if the distortion happens even on P.O.S.T. screen or only on windows loaded, and if you use an external monitor on this one, does the screen has distortions?

 

Because of windows use virtual memory (some sectors on HDD to expand the real ram - write/read data processed on ram) it may occure even like that. Try to replace HDD and reinstall the propriate OS with drivers from Acer support.

 

About the graphic, this in mostly cases indicates RAM problems, so replace it again and test your system hardware with a good system tester on boot. Even if you did replace ram with the new one, it may be faulty from the factory. Now, for being sure, Acer travelmate C110 has 2 ram slots so the 2nd is what is called expansion ram and you can replace it in 2 min, but the first ram is under keyboard and under a metalic cover. Remove the second ram and let it out. Boot the pc from Testing Software in usb and test again everything.

 

I'm 100% sure that you just did replace only the second ram, so based on what you wrote you can not tell even if any liquid materia did fall on pc or not and if the temperature of hardware might have exceed the limits, so do in this line:

  1) remove the dc jack connector and the battery from laptop

  2) free the keyboard but not the bus cable,

  3) remove the ram from the second slot (down side)

  4) remove the cover of first ram on the right side under keyboard

  5) put the dc jack on laptop but not the battery

  6) reset bios to the default factory settings (not by removing CMOS battery)

  7) Boot and test HDD, RAM and graphic system with a well known Diagnostic software

  8) IF everything result ok, then switch off and put the second ram slot.

  9) repeat steps 5, 6 and 7.

10) if ok, then power off, close everything and format & reinstall windows from the

     begining (default is Windows XP SP2 tablet pc edition)

 

For sure that you'll find hdd and a ram faulty behind of that.

post #6 of 8
Quote:
Originally Posted by Ardit Dashaj View Post

Acer travelmate C110 doesn't have fan inside, so the sound like a fan with high speed means HDD is falling or already dead.

I'm supposing that you have some knowledge on notebooks or on PC, and as you wrote but didn't specify if the distortion happens even on P.O.S.T. screen or only on windows loaded, and if you use an external monitor on this one, does the screen has distortions?

Because of windows use virtual memory (some sectors on HDD to expand the real ram - write/read data processed on ram) it may occure even like that. Try to replace HDD and reinstall the propriate OS with drivers from Acer support.

About the graphic, this in mostly cases indicates RAM problems, so replace it again and test your system hardware with a good system tester on boot. Even if you did replace ram with the new one, it may be faulty from the factory. Now, for being sure, Acer travelmate C110 has 2 ram slots so the 2nd is what is called expansion ram and you can replace it in 2 min, but the first ram is under keyboard and under a metalic cover. Remove the second ram and let it out. Boot the pc from Testing Software in usb and test again everything.

I'm 100% sure that you just did replace only the second ram, so based on what you wrote you can not tell even if any liquid materia did fall on pc or not and if the temperature of hardware might have exceed the limits, so do in this line:
  1) remove the dc jack connector and the battery from laptop
  2) free the keyboard but not the bus cable,
  3) remove the ram from the second slot (down side)
  4) remove the cover of first ram on the right side under keyboard
  5) put the dc jack on laptop but not the battery
  6) reset bios to the default factory settings (not by removing CMOS battery)
  7) Boot and test HDD, RAM and graphic system with a well known Diagnostic software
  8) IF everything result ok, then switch off and put the second ram slot.
  9) repeat steps 5, 6 and 7.
10) if ok, then power off, close everything and format & reinstall windows from the
     begining (default is Windows XP SP2 tablet pc edition)

For sure that you'll find hdd and a ram faulty behind of that.

(really) no fan on this model?

cheers ...
post #7 of 8

Yes... strange but true!

 

No cpu-fan or even system fan on Acer travellmate c110 tablet-notebook convertible. I've opened different sub-models of this model ATM-C110 TCI working on Service-Workshop for a period of 6 years.

 

The cooling process is made by heatsink placed over processor. (The processor is Pentium III, so no heat in extreme)

post #8 of 8
Cool

cheers ...
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