Computer is one yr old. Had no problem til about 2 months ago. Finally stopped recognizing the DVD completely, even in My Computer. Warranty service replaced the DVD Drive. Works intermittently now. Contacted service, they had me download a patch. Worked for 3 tries. Now back to intermittent. Service suggested a re-format, which I hate to do if it won't fix it. Any one else have success fixing this problem?
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10/8/08 at 8:36pm