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Three and a half years of hell. Need advice. - Page 2

post #21 of 43
10/18/08 at 12:45pm
Quote:
Originally Posted by Steve@NBF View Post
No, they were stress cracks due to a space between the chassis and cover.
Ahh, is that fixed now?
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post #22 of 43
10/19/08 at 11:57am
I don't have any stress cracks on mine. I did wait for the skullcap version.

rock solid pc.
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post #23 of 43
10/19/08 at 4:09pm
Thread Starter 
Quote:
Originally Posted by marker01 View Post
I don't have any stress cracks on mine. I did wait for the skullcap version.

rock solid pc.
Was curious, while I was for a response from Armando. I read your review on the system, how does the Intel Turbo memory work in XP? Or does it just disable?
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post #24 of 43
10/19/08 at 7:02pm
turbo memory works for Vista not XP....
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post #25 of 43
10/19/08 at 8:51pm
Thread Starter 
Quote:
Originally Posted by littlefrankus View Post
turbo memory works for Vista not XP....
Yeah, thats why I was questioning it, he has it, but switched to XP? Just wondering if it actually did anything that way.
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post #26 of 43
10/20/08 at 11:05am
does nothing in xp, shows up as unknown device.

I dual boot XP x86 and vista x64. works in vista, marginal improvement (stick with xp)
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post #27 of 43
10/21/08 at 2:28pm
Thread Starter 
So, to update, I've given in and let myself lose the fight for my refund, even Armando here couldn't make a difference. I'll be getting free shipping and the agent in critical issues that I've been dealing with will personally be doing the testing on my new system. I really hope it proves to be a better system and not need repair after repair.

[1] Area-51® m15x

Warranty: 3-Year AlienCare Onsite Service and 24/7 Toll-Free Phone Support
Design & Display: Silver Skullcap Design
Display: 15.4" WideUXGA 1920 x 1200 LCD (1200p)
System Lighting: Alienware® AlienFX® System Lighting - Blue
Video/Graphics Card: NVIDIA® GeForce® Series - 512MB NVIDIA® GeForce® 8800M GTX
Processor: Intel® Core™ 2 Duo T9300 2.5GHz (6MB Cache 800MHz FSB)
Operating System (Office software not included): Windows Vista® Home Premium with Service Pack 1
Notebook Tuners and Remotes: With Express Card Media Center Remote Control
Memory: 1GB Dual Channel DDR2 SO-DIMM at 667MHz – 2 x 512MB
Turbo Cache Memory: Intel® Turbo Memory (1GB) – Accelerate Data Transfer Speed
Available on Windows Vista Only!
System Drive: 320GB 7,200RPM (16MB Cache) w/ Free Fall Protection
Optical Drives : 2x Dual Layer Blu-ray Disc Burner (BD-R, DVD±RW, CD-RW)
Wireless: Internal Intel® Wireless 4965 a/b/g/Draft-N Mini-Card
Sound Card : Internal High-Definition Audio with surround sound
Keyboard Options: AlienFX® Illuminated Keyboard – Exclusive Design
AlienRespawn: AlienRespawn v2.0 Recovery DVD – Windows Vista® Edition
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post #28 of 43
10/22/08 at 11:50am
Thats a Top System! I wish my 7700 crashed so that I could trade in for one of those!

I think you made the right decision anyways and it looks like AW did you right too. Did you have to put in any extra?

Congrats and let us know how the system turns out for you.
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post #29 of 43
10/22/08 at 1:27pm
Thread Starter 
Quote:
Originally Posted by AlienRod View Post
Thats a Top System! I wish my 7700 crashed so that I could trade in for one of those!

I think you made the right decision anyways and it looks like AW did you right too. Did you have to put in any extra?

Congrats and let us know how the system turns out for you.
Nope, it barely came in over the original purchase. Pretty much the recovery disc.

So nervous about it, ugh. I really hope it turns out to be a good working system unlike the last ones.
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post #30 of 43
10/22/08 at 3:14pm
I hope it works out for you also protocol7...

I've had six systems from Alienware, and only had minor problems with a couple of them that AW handled beyond my satisfaction.

Good luck with the new laptop.
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post #31 of 43
10/22/08 at 3:18pm
Good luck. Tell us the result when you get it.
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post #32 of 43
10/22/08 at 4:23pm
Thread Starter 
Quote:
Originally Posted by Steve@NBF View Post
Good luck. Tell us the result when you get it.
Will do, and thanks. Keeps bouncing between phase one and two for some reason today.
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post #33 of 43
10/22/08 at 9:31pm
the online phase thing is most of the time wrong...i always called to find out what phase I was on...
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post #34 of 43
10/23/08 at 8:08am
Just dropping back in to say that I'm still JEALOUS!!!!
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post #35 of 43
10/31/08 at 7:39pm
Wow...thats WAY better than the m7700...Looks like it worked out in the end.
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post #36 of 43
11/4/08 at 5:02pm
Thread Starter 
Not much of an update but...



Phase 8: (Production Phase 4 - Quality Control/Shipping Prep)
The system is undergoing the final stage of the Alienware 200-Point Quality Control Process. An Alienware Quality Inspector is in charge of inspecting your system from top to bottom for any obvious or latent defects. Our Inspectors are seasoned technicians/engineers and are very experienced in the art of perfection. Note: If the system does not pass any of our performance standards, the system may have to go back to an earlier production phase and it may slightly delay your order.


...is where it is at as of today.
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post #37 of 43
11/4/08 at 5:05pm
then it has probably shipped today...
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post #38 of 43
11/5/08 at 5:45am
Don'y forget about us when you receive that monster!!!
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post #39 of 43
11/6/08 at 11:25pm
If it's not shipped yet, ask for a m17.
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post #40 of 43
11/7/08 at 5:55pm
Thread Starter 
Quote:
Originally Posted by sensesfusion View Post
If it's not shipped yet, ask for a m17.
Yeah.. they were VERY unwilling to change anything on it. I think it was the very day after i agreed to do it they dropped the warranty buy $100 and released the 9800M GT for it.. Wouldn't budge when I asked for the change to be made claiming it was too late, the value of the system is what it was when i placed the order, and then didn't start the build process for a week...

According to FedEx I should have it delivered to my office tomorrow, which sucks since its closed.
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