New Posts  All Forums:Forum Nav:

M9700 Nightmare.

post #1 of 23
10/20/08 at 8:33pm
Thread Starter 
For the past month I've had nothing but continuous blue screens and overheating of this Laptop. Just a few of the the errors: Bad_Pool_Caller, Memory_Management, winsys32 or something along the lines of that, and various other blue screens that just consist of memory strings. I'm not a programmer so I don't know to read them. I searched google for the ones I managed to write down. These all seem to point to this f**king graphics on here. Here are my specs:

CPU: AMD (Unknown model) (2412 MHz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce Go 7900 GS/PCI/SSE2/3DNOW!
OpenGL Version: 2.0.1

The thing I don't understand is that up until a couple of months ago the laptop was fine. It worked perfectly and now I can barely log into the games I usually play. I can't even get my graphics done for my classes. I'm at my wits end and I don't know what else to do. I can't bring it to a computer place because that's too expensive among other things. So I was wondering if you guys could possibly give me ideas on what I could do to minimize the amount of Blue Screens atleast.

Thanks for reading.
Reply
Reply
post #2 of 23
10/20/08 at 8:43pm
are you under warranty?
Reply
Reply
post #3 of 23
10/20/08 at 8:46pm
Thread Starter 
Not at all, the laptop is around 2 years and it was so expensive to get the extended warranty on the thing.

Also, I did invest in a cooling pad and it worked for a while but now I'm thinking it doesn't matter. In the little time I posted that for first I've already gotten 3 more bluescreens. I feel like smashing the f**king thing but somehow I don't think I'd feel relieved afterwards.
Reply
Reply
post #4 of 23
10/20/08 at 8:52pm
did you try to unistall the SP3 for XP... i had issue with it giving me problems...also if its overheating I wold reapply the thermal grease to the heatsinks to see if that will help with overheating...
Reply
Reply
post #5 of 23
10/20/08 at 8:55pm
Thread Starter 
Dude, I actually reformated this thing 3 times this week and the 2nd time it says the core system file was corrupted and that I had to reformat, AGAIN. I had JUST formatted the f**king thing and it did that. I can't stand this anymore. I had a HUGE paper due, had to redo it because MS Word crashed and then the whole damn thing Blue screened. NIGHTMARE!
Reply
Reply
post #6 of 23
10/20/08 at 9:04pm
check your thermal paste and clean your heatsinks with compressed air probably causing your computer to overheat and crash...or the blue screen could be your RAM...Also SP3 is not the OS its an update to the OS...
Reply
Reply
post #7 of 23
10/20/08 at 9:36pm
Thread Starter 
Yeah, I know that. I just copied and pasted the specs from the Second Life thing because I didn't feel like typing it all up and remembering. I'm not a "noob". I know a fair bit about software and hardware. I just haven't gotten into programming. i uninstalled the Service Pack 3 for XP and it still does that crap. I'm convinced there's nothing else I can do. I've cleaned the damn thing, opened up the laptop MYSELF and cleaned inside. I know it was overheating before because the Windows XP sticker on the bottom melted. That was quite a while ago though.
Reply
Reply
post #8 of 23
10/20/08 at 9:38pm
all the OS stickers look like they are melted...all my computers have that...Have you reapplied the thermal grease to the GPU and CPU...
Reply
Reply
post #9 of 23
10/20/08 at 9:42pm
Thread Starter 
Uhm, no I haven't did that. That's not something you can just do if you don't know what the f**k your doing. Is there anything like, software-related? Air in a can didn't do shit for it really because it wasn't really that dirty to begin with. Thats what means me even more pissed. I take very good care of my electronics and it makes me infuriated to know I spent over 4000 dollars on a laptop that decides not to work after 2 years. SLI cards suck alot. I will never get dual cards again. >.<
Reply
Reply
post #10 of 23
10/20/08 at 9:45pm
No you have to replace the thermal grease every so often... when heat builds up the thermal grease will dry up and cause your temps to increase... it comes with having high end cards in laptops...I have replaced my thermal grease on mine and I have had it about almost 1 and half...more than likely that is your issue with heat and bluescreens...
Reply
Reply
post #11 of 23
10/20/08 at 9:46pm
there is a tutorial around here that shows how to do it for a m9700 laptop let me find it... you can order the thermal grease and cleaner off of Newegg.com...also there are people on here with Dual cards that use modified drivers and they have no problem using them...
Reply
Reply
post #12 of 23
10/20/08 at 9:48pm
Thread Starter 
Man, that would be so kind of you. Thanks so much for your responses too. You know how impatients chicks can be. It made me feel alot better just to vent about it, but yeah it just made me so mad I spent that much on the laptop and it started this after 2 years of use.
Reply
Reply
post #13 of 23
10/20/08 at 9:52pm
here is the tutorials its pretty straight forward... pretty much tells you anything u want..


http://www.notebookforums.com/showth...t=artic+silver

You can also download programs that will monitor your GPU and CPU temps to see if its overheating...
I use notebookhardwarecontrol and ATITool to monitor my temps...ATItool monitors GPU temps...just google there names and download and install and they will give you ur temps in C degrees...
Reply
Reply
post #14 of 23
10/21/08 at 2:46pm
nobodie, the only problem I've had with my m9700 was the cpu overheating due to the thermal grease drying and cracking. I haven't had any trouble with the video cards.

What I'd do if I were you is:

1) Go to Newegg.com and buy a tube of Arctic Silver 5. Here's a link. I'd just get the small tube, there is enough in the small tube for several applications.

2) First remove the cpu heatsink, clean it thoroughly and re-apply the thermal grease as per the tutorial littlefrankus linked. The cpu is much easier than the video cards.

3) Download Notebook Hardware Control, and install it. Set it up to show the cpu temp in the taskbar.

4) Run the system for a while and see how it does.

I've applied AS5 to my m9700, and it dropped the cpu temp 5 degrees across the board.

If this doesn't resolve your issues, I'd also do the vid cards, but be careful with the foam pads on the memory as you'll need to re-use them. Also if you do the vid cards, do the SLI chip also.

I have always run my m9700 with the back elevated a half inch, to make sure there is plenty of air for the cooling setup underneath.

If you're really uncomfortable doing this, contact a local laptop repair shop and ask what it would cost just to have the cpu heatsink reinstalled with new thermal grease. Shouldn't be expensive at all, and if you link them to the tutorial above it should be easy for any shop to do this fairly cheaply.
Reply
Reply
post #15 of 23
10/22/08 at 1:11am
Thread Starter 
Alright, should I get this material remover and purifier as well?

Now, I've replaced the laptop keyboard myself before, so I'm guessing this is going to be alittle harder then that?
Reply
Reply
post #16 of 23
10/22/08 at 1:14am
I when I ordered my thermal grease I did too... you can use like alcohol to remove it but the remover and purfier in my opinion works really good...
Reply
Reply
post #17 of 23
10/22/08 at 1:15am
download the notebookhardwarecontrol and ATITOOl and tell us what your temps are reading while running ur computer...
Reply
Reply
post #18 of 23
10/22/08 at 1:21am
Thread Starter 
Alright I downloaded that Notebook Hardware Control and this is what it says:

CPU Temp: 115-120 F (Its fluctuating)
HD Temp: 97 F
Reply
Reply
post #19 of 23
10/22/08 at 1:25am
Thread Starter 
Alright, now I'm just running this game I usually play and it just gave me a warning that the CPU Temp is 174 F. o.O
Reply
Reply
post #20 of 23
10/22/08 at 3:22pm
I think the thermal grease on the cpu is pretty easy. Once you've done it you'll probably agree, but I was nervous the first time I did it myself...

I didn't use the remover or purifier. I removed the old compound with rubbing alcohol and a Q-tip, then polished the surfaces with a clean lint free cloth.

Just make sure you only use a little AS5, barely enough to cover the cpu. I spread it on thin with a razor blade.

Again, I would just do the cpu first, and see if it fixes your problem. The vid cards are much more involved. They can be done easily also, but it's a lot more fiddly work. As I said, I've not had any heat issues with my vid cards, just the cpu.

You can also use Arctic Silver 5's instructions from their website. It's here in pdf format.
Reply
Reply
New Posts  All Forums:Forum Nav:
  Return Home