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My SECOND video card is dead on my M1710

post #1 of 5
Thread Starter 
A bit more than 1 year ago, my video card 7900 GTX's memory died on me ( according to their tech support), and it was out of warranty. But still in my credit card extend warranty. So I got it replaced with 7950 GTX. After 1 year, it happens again. System BSOD with video memory error msg, so i reboot the laptop. This time the laptop doesn't show bios , everything else is running, the screen just flash for 1 second and goes blank as if the video card is fried again.
I reseat the ram , hd, hook up to other monitor, nothing can show screen.

It seems it's a video card defect, because there are other people having the exact same issue. no overclock , normal use. I contact dell, they say it's not their problem, but they are sorry. I have to buy a new one.

I really suspect it's a general defect , but they don't want to recall because it's 2 years old.

Do you guys have other options?
post #2 of 5
i have had 4 7950 and they are replacing it again... ya, the gpu is definitely defective... ridiculous!
post #3 of 5
what happens when you try external video?
post #4 of 5
Thread Starter 
the external monitor flashes less than 1 second, and goes to standby mode.
post #5 of 5
Thread Starter 
Quote:
Originally Posted by woodstock View Post
i have had 4 7950 and they are replacing it again... ya, the gpu is definitely defective... ridiculous!
The most ridiculous thing is that they ignore the problem and not willing to take care their high spending customer. A Sorry from a robot CSR really doesn't do anyways for me. That will make me warn all my friends about buying dell again. Unfortunately they don't see that's a problem to them.
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