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AW SUPPORT: Alien Sense

post #1 of 18
11/3/08 at 3:22pm
Thread Starter 
I seem to recall hearing that the alienware command center will be able to be updated with new programs as they are released by the company (with respect to the m15x). I am wondering if Alien Sense will be available to m15x owners since we have the command center software that is apparently update-able and a camera built into the case lid? I think it would be gracious of Alienware to not forget about its past customers that own machines that are running the same suite by making any newer command center programs available to them. Thanks for any advice.
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post #2 of 18
11/5/08 at 4:03pm
Warner said on the AW support site that Alienware is fixing the update. Apparently there are some bugs to fix.
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post #3 of 18
11/5/08 at 9:03pm
Thread Starter 
Quote:
Originally Posted by Spartan-117 View Post
Warner said on the AW support site that Alienware is fixing the update. Apparently there are some bugs to fix.
Who is Warner? Also, are you suggesting that once the program is fixed, the command center will be updateable? Thanks for replying.
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post #4 of 18
11/6/08 at 8:17pm
Warner is one of the Alienware support forums moderators. AW-Warner, said that the program will be fixed. Not sure, if he meant that it was a whole new package or just updateble download.
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post #5 of 18
11/7/08 at 8:10pm
Currently we are working on this however we do not have an ETA. You will be able to download it from Myhive as soon as it is available.

Thank you.
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post #6 of 18
11/10/08 at 6:30pm
Thread Starter 
Quote:
Originally Posted by AW-Armando View Post
Currently we are working on this however we do not have an ETA. You will be able to download it from Myhive as soon as it is available.

Thank you.
Thanks!
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post #7 of 18
11/17/08 at 4:39pm
Hello,

I wanted to inform you, you can now update command center through Myhive.

Thank you.
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post #8 of 18
11/17/08 at 5:00pm
Are you sure? I just checked and it still has the old version 1.017M command center??
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post #9 of 18
11/17/08 at 6:05pm
Thread Starter 
Quote:
Originally Posted by AW-Armando View Post
Hello,

I wanted to inform you, you can now update command center through Myhive.

Thank you.
Armando,

What is the name of the updated version file? 1.0.17M is the version we already have right? Is it available in the free section?
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post #10 of 18
11/18/08 at 12:42pm
currently the version available is 1.0.17M, updated version was for the m17, we will keep you posted for m15x users.

Thank you
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post #11 of 18
11/19/08 at 4:24am
Thread Starter 
Quote:
Originally Posted by AW-Armando View Post
currently the version available is 1.0.17M, updated version was for the m17, we will keep you posted for m15x users.

Thank you
I know you're not going to agree to it...but could you PLEASE give us ANY sort of rough estimate as to when the new command center update will be available to m15x users???? Thanks for any help Armando.
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post #12 of 18
11/19/08 at 11:17am
yep, that would be nice. They already have a version out at notebookreview.com, but it still has a lot of bugs. Hope that AW fixes these bugs soon so that we can have a stable version on the m15x.
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post #13 of 18
11/19/08 at 10:22pm
Thread Starter 
Quote:
Originally Posted by Spartan-117 View Post
yep, that would be nice. They already have a version out at notebookreview.com, but it still has a lot of bugs. Hope that AW fixes these bugs soon so that we can have a stable version on the m15x.
Yeah there seems to be A LOT of problems...have you tried it? I am skeptical because i use CC with outlook and its really easy for it to stop cooperating with outlook so in other words I don't want to screw it up. But if its working then I may be willing to give it a try....the guy on nbr.com has a specific order of things to install and apparently it works correctly. If you could, let me know if you've tried it yet.
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post #14 of 18
11/21/08 at 6:29pm
Quote:
Originally Posted by donnell8 View Post
I know you're not going to agree to it...but could you PLEASE give us ANY sort of rough estimate as to when the new command center update will be available to m15x users???? Thanks for any help Armando.
I would more than happy to provide any info but unfortunately, at this time James and I have not been informed.
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post #15 of 18
11/21/08 at 7:50pm
Thread Starter 
Quote:
Originally Posted by Spartan-117 View Post
yep, that would be nice. They already have a version out at notebookreview.com, but it still has a lot of bugs. Hope that AW fixes these bugs soon so that we can have a stable version on the m15x.
I dl'd the nbr version and its not as bad as I thought it would be....it still needs some work with the facial recognition but I have it set on continuous security and it hasn't given me that many problems. Give it a try...its gonna be really cool when its all worked out!
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post #16 of 18
11/24/08 at 3:39pm
Actually, I'm going to wait. I'm pretty sure that there are a lot of problems that's why AW is taking so long trying to fix it up. I'll try to be patient.
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post #17 of 18
12/16/08 at 3:54pm
Quote:
Originally Posted by AW-Armando View Post
Currently we are working on this however we do not have an ETA. You will be able to download it from Myhive as soon as it is available.

Thank you.
So... Did this ever get released for the M15X??
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post #18 of 18
12/16/08 at 4:05pm
Thread Starter 
Quote:
Originally Posted by baldrick View Post
So... Did this ever get released for the M15X??
I have been checking everyday and no luck yet. I have the nbr version and its still buggy but it definately works especially the longer you use it but there is still a lot of room for improvement such as when you move the computer to a different position or angle. But give it a try for yourself. It's definately cool to log in through facial recognition.
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