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Help with an Asus EeePC1000HA

post #1 of 9
11/16/08 at 10:08pm
Thread Starter 
Hi! I'm new to the forum. I recently purchased an Asus EeePC1000HA "netbook" (Intel Atom 1.6 GHz CPU, WinXP, 160 GB HDD) and am having trouble understanding how it's been configured and how some of its features work. I spent all last week trying to get answers from Asus tech support in California, both online and by phone, but I got nowhere. The four people I talked to at Asus knew nothing, absolutely nothing. They didn't know how WindowsXP works, they didn't even know how their own Asus programs work. Useless!

I have to travel soon with this machine and I need to understand it. Are there people here in this forum who know it and would be willing to answer some questions about it? I'd appreciate it a lot.

Thanks.

Mikeys
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post #2 of 9
11/17/08 at 1:56am
Is this your first ever computer?

It's a laptop just like any other laptop. Windows XP on it works just like any other laptop or desktop version. What more questions do you have?

You actually spent a whole week trying to figure it out? Didn't you get a manual with it? I did. It's a simple machine and takes about 5 minutes to completely understand and get used to. I don't mean to sound harsh, but really I guess I just may not understand your post.

1. Turn it on
2. Do your work
3. Turn it off

They aren't special, just small. What are your questions?
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post #3 of 9
11/17/08 at 2:24pm
Thread Starter 
You know, Digg, that sort of denigrating reply just isn't helpful. It sets up bad feelings from the get-go. I've been using computers since 1987. I've had eleven, including seven portables. So I'm hardly an ignorant novice user. And like I said in my first post, there are factory-configurations on this new machine that aren't normal and neither the manual, nor the Asus website, nor Asus tech support explain them. Being a somewhat experienced user, I'm not satisfied with "Turn it on...Do your work...Turn it off". And I'm very surprised to get that sort of dumb advice from someone in a support forum. I'll go somewhere else, where people are interested in computers, how they work, and making them work properly. Apparently I made a mistake coming here.

mike
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post #4 of 9
11/17/08 at 3:58pm
Quote:
Originally Posted by mikeys View Post
You know, Digg, that sort of denigrating reply just isn't helpful. It sets up bad feelings from the get-go. I've been using computers since 1987. I've had eleven, including seven portables. So I'm hardly an ignorant novice user. And like I said in my first post, there are factory-configurations on this new machine that aren't normal and neither the manual, nor the Asus website, nor Asus tech support explain them. Being a somewhat experienced user, I'm not satisfied with "Turn it on...Do your work...Turn it off". And I'm very surprised to get that sort of dumb advice from someone in a support forum. I'll go somewhere else, where people are interested in computers, how they work, and making them work properly. Apparently I made a mistake coming here.

mike
instead of asking us if we know our stuff, why not ask your questions


ive personally owned 23 laptops, and 5 netbooks Asus 900, 701, 700, dell mini9 and the 1000ah

depends on what you want to know about it?

there isnt much to know, its basic, simple......

and reading a manual when you say "i know a lot about computers and owned 11" isnt saying much

ive yet to read one manual, because reading is one thing, experincing it is another..........i didnt read a book(s)
to learn what i know about computers......i bought a POS 500$ computer, broke it, fixed it, broke it fixed it

learned from watching my oldest brother, posted questions on forums

if this isnt the forum for you where you can post what you want answered instead of inluding to the information that a forum
has or does not have.......try eeeforums........
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post #5 of 9
11/17/08 at 6:00pm
Let's start this off again and avoid the accusations and insults this time.

Mike, could you please say what specific configuration settings or features you're having trouble with?
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post #6 of 9
11/17/08 at 6:12pm
As I said, I wasn't trying to be mean. But, if you read your question, it sounds like you've never turned on a computer in your life. The config is completely normal to any laptop user.

1. Turn it on and it boots to Windows XP, the same XP that is on any of your laptops or desktops. So, no changes there.
2. The hard drive is partitioned into two sizes, keep them if you want, I re-partitioned them into one large one.
3. Do your work, surf the net, etc.
4. The function keys Brighten the screen, raise the volume, Sleep, numbers, etc.
5. No CD/DVD Drive, but I use SD card or USB Thumbdrive.
6. Adjustable screen size
7. The webcam works like any other, I use AVAcam freeware.
8. I upgraded the OS to Vista basic

That's about it.


What configurations and options can't you figure out? I am trying to help, I just don't understand your question or statement I guess, my post was not "Dumb" it was completely in line with your post..

Post a specific question and I will happily answer it to the best of my ability.
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post #7 of 9
11/21/08 at 12:25am
Thread Starter 
Quote:
What configurations and options can't you figure out? Post a specific question and I will happily answer it to the best of my ability.
Okay, thanks. I've been laid up with a nasty cold. Today's first day out of bed.

Here are my questions:

1) Why is the OS in "Selective Startup" mode (System Configuration Utility [msconfig.exe])? Why are there three unchecked startup programs (Reader_sl, MsnMgr, Skype) in the "Startup" tab of the System Configuration Utility?

2) Why is "Internet Security" (IE Internet Options) set to "Custom"?

3) Why does the HDD have four partitions: C: (79.99GB NFTS), D: (61.20GB NFTS), PE (7.8GB FATS32), EFI (39MB)? What are they for?
----Are C: and D: for recovery purposes, so that data in D will not be lost when doing an OS recovery to C:?
----Does the supplied DVD allow for selective recovery options (not reformating D?
----Is the 39MB EFI partition the Boot Booster? If so, does it need to be deactivated during a selective system recovery?
----Is the 7.8 GB "PE" FATS partition the WinXP OS, for doing a system recovery from the HDD? If not, what is it? If this partition is the WinXP OS, can it be copied from here to an external HDD for recovery purposes (when no external DVD drive is available for recovering from the support DVD?

4) Why does the Device Manager show five identical Plug and Play Monitors under "Monitors"?

5) Why does the Device Manager show two identical Mobile Intel 945 chipsets under "Display adapters"?

6) Why does the Device Manager show two identical Intel Atom CPUs under "Processors"? This apparently makes the Task Manager show two graphs of CPU activity, whereas there is really only one CPU, isn't that right? (The Intel Atom is not dual-core so far as I know.)

7) I ran System Information Collector (a Trend Micro Inc. diagnostic utility) on the computer. SIC found three instances of startup.exe in the Installshield folder, indicating, I believe, that the OS was installed three times. Why?

8) Do I need to update the BIOS (to BIOS 1206?) for reporting correct battery remaining time?

9) Should the OS, WinXP SP3, be updated regularly from Microsoft? Are there any updates that will not work properly on this computer?

10) For longest battery life, should the battery always be left in the computer, or should it be removed when using the computer with AC and monitor (desktop use)? If it should or can be removed for desktop use, should it be removed charged or uncharged? If it should be left in the computer all the time, should the AC supply be left plugged in all the time, or unplugged when the computer is off?

11) What is the correct setting for Super Hybrid Engine when using a CRT monitor?

12) What is the file "Advanced Configuration and Power Interface Drive for WinXP" in the Asus website downloads?

13) Why are there two WLAN drivers in the Asus website downloads?

Lots of questions, I know. Whichever you can answer, I'll appreciate it.

Mike
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post #8 of 9
11/21/08 at 2:47pm
1. It's in Selective Startup, because those are unchecked. Unless you activate or edelete them, the system will start up in Selective.

2. I don't know, look at it, and set it to whatever you want. No biggie.

3. it has four partitions because that is the way they set it up! There are utilites/recovery/Hard Drive/Storage. I personally deleted the storage empty partition and created one large Hard Drive. There is a recovery partition with all you need to recover, same as what's on the DVD.

4. Probably to account for the different screen sizes, i would assume, so it is easier to switch back and forth. It's not taking up resources, leave it alone, and ignore it.

5. Again, who knows, leave it alone if it's working. It can't hurt anything. All of my 3 computers and work computers show two.

6. If I am not mistaken, that second one is a ghost for the booster.

7. ?? I don't know what Trend says, but I would trust it. It's like using Norton totally whacked info coming out of it.

8. Yes, if you don't have it. Flash it! Always use the latest BIOS.

9. No, everything works fine. I can only imagine they don't need certain things in a netbook, and the license is probably cheaper. I installed the Full Vista basic without problems.

10. Personal choice. What best works for you.

11. Don't know. I believe you just can't use power saving mode. Try it out, and let US know.

12. Don't know.

13. Original and Updated versions, just use the newest.

For a more active forum on EEE PC's go to http://www.eeeuser.com/
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post #9 of 9
11/21/08 at 4:14pm
Thread Starter 
Okay, thanks!
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