Acer Aspire 1501LMi

Hi,
I have an Acer Aspire 1501LMi laptop. I recently purchased 2gb ram for it (2x1gb sticks) through crucial UK, using their tool to help determine the ram that you need.

For some reason, I have been unable to use both sticks together though? It appeared to crash windows on boot up, and thinking there may be some sort of weird configuration with windows which is causing this, I have attempted to reinstall but have found it crashes during the install too. (I am running windows XP Pro with SP3). Strangely though, it DOES work fine if I use either of the 1gb sticks along with a 512mb stick of ram? Plus each Ram stick has been tested individually and found to be functioning correctly!

I have contacted Crucial about this, and they have also replaced both of the sticks of ram. Unfortunately, the same thing continues to happens?

My Acer bios version is 1.06. My Phoenix Bios version is "PhoenixBios 4.0 release 6.0", however, going onto Phoenix's website, the newest version is "PhoenixBios 4.0 release 6.1". Whilst on the Phoenix website, I noticed that they link to a website offering an update service called eSupport.com. I ran there tool, and it suggested i can get the newer PhoenixBios version for my laptop but you have to pay for it? Acers website only has my current version 1.06 of the acer 1500 bios.

Does anyone have any experience of this problem, or does anyone have any experience of running PhoenixBios 4.0 release 6.1 on an Aspire 1501LMi laptop?

Many thanks for your help...

Hi,

Thanks for your reply.

I have taken your advice and stripped the laptop back. The only visible RAM slots are those in the access panel. Tried once again to put the 2gb back in this morning and try an install on a new hard drive... same errors still! Also, searching on some forums, i found a version 1.07 of the acer bios for this laptop. Although this installed fine, it does not increase the revision of the phoenix bios, nor does it resolve this memory problem

Looks like unless anyone has found a solution to this then i'll be stuck with 1284mb ram instead...

Thanks again for your help

Thanks again for your reply.

Yeah, tried that already and individually the ram is fine. Also done the same sort of thing with memtest for each stick of ram, in each slot separately, and it seems to run perfectly fine. When I put both sticks in however... it seems to report errors?? Very strange goings on...