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acer 5735

post #1 of 8
12/10/08 at 5:57am
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ok this laptop my mother has just brought .. it has been working fine for about 2wks now.. and today she fired it up and it has a black screen.. she can get into bios but has no idea what she is doing ..she claims that she did nothing different and was working fine when she shut it down yesterday.. has anyone out there had this problem?? how do i fix it for her all suggestions would be helpful thanks in advance
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post #2 of 8
12/18/08 at 6:47am
Any updates on this?

cheers ...
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post #3 of 8
12/18/08 at 8:49am
Tried a system restore, back to a date before this happened????
Start>Programs>Accessories>System Tools>System restore
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post #4 of 8
4/1/09 at 7:50am
Just so people like me who are also having this same problem can get out of it.
What is the magical key tap sequence to get to "Start>Programs>Accessories>System Tools>System restore" on a totally black screen.

And how do you know when you are logged in when the screen shows nothing, as far as I know I could be trying to locate system restore in the bios screen and that could cause a right mess.

Not trying to be annoying here, but the Acer black screen of nothing seems to be a common fault, and to get it less than one day into ownership, as I have, doesn't bode well for future ownership.

I have a 5735z model which is displaying all the same symptoms, and even going so far as to removing the battery and AC together doesn't make any difference.
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post #5 of 8
4/1/09 at 7:33pm
Thats what warranties are for, contact Acer and have it shipped back
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post #6 of 8
4/2/09 at 4:37am
It may well be going back even though I got it cleared and restarted.

Locked in hibernation appears to have been no such thing.

The problem appears to be that while it will run happy on AC power, the power button will not start it on AC. Unplug the AC and hit power and up it comes, whether back from hibernation or a normal boot, fine not problem.

When on battery it starts great then you plug in the AC adaptor and away you go. When on AC the power meter shows either charging or charged and on AC depending on the battery state.

Very odd state that you cannot start a laptop on AC. It means if you flattened the battery to the point of hibernation/sleep you couldn't restart it without pulling the battery, losing the session, and in the case of this particular unit, the bios date settings (apparantly there is no seperate CMOS battery because it won't hold settings without the main battery in).
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post #7 of 8
4/2/09 at 7:47am
Personally, I have found, along with many others, that the Sleep/Hibernation feature causes more grief than good. In power options for battery, I select "never" for everything and leave my laptops on 27/7 unless there is a big thunderstorm
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post #8 of 8
4/2/09 at 7:50am
I used to do that with an Older Vaio I had. It was my home network nat router for a year, rock solid. But later I had a cheap Advent (rebadged ECS) which ran really hot. It only lasted 3 years and has now been replaced by the Acer.
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