NotebookForums.com › Forums › Notebook Manufacturers › Dell Notebook Forums › Dell Home (Inspiron, XPS, Studio) › M1710 Dead...M1730 Replacement on the way...
New Posts  All Forums:Forum Nav:

M1710 Dead...M1730 Replacement on the way... - Page 5

post #81 of 90
2/18/09 at 2:19pm
Quote:
Originally Posted by woodstock View Post
np, cant argue with dells own policy
Woodstock,

quick question:
I just got the call from the onsite tech to schedule the service visit. When I asked him what parts he had, he replied that the workorder only shows one part number... so im wondering if they sent me only one 8800 card to replace the 8700 SLI. So, here is my question: when they replaced your cards was it one part numbers or two?

Thanks buddy!
Reply
Reply
post #82 of 90
2/18/09 at 2:25pm
the 8800SLI card is a single part in the 1730. so you should be ok.
Reply
Reply
post #83 of 90
2/18/09 at 2:37pm
guess i will find out tomorrow!
Reply
Reply
post #84 of 90
2/18/09 at 6:28pm
yeah, no such thing as a single 8800 for the 1730, you will get 2 cards but it is one unit
Reply
Reply
post #85 of 90
2/20/09 at 7:18am
Quote:
Originally Posted by dave-p View Post
If your still thinking it is too big you could still sell that M1730 with the 8800 in it, and get a precision M6300 or M6400 from the Outlet.

That M1730 gota be worth around 2K now.
anyone wanna buy mine :P
Reply
Reply
post #86 of 90
2/20/09 at 2:14pm

M1730 Lemon? You tell me

Quote:
Originally Posted by woodstock View Post
yeah, no such thing as a single 8800 for the 1730, you will get 2 cards but it is one unit
Yeah so the Dell tech was here today, and like you said... I know have a SLI 8800M GTX installed. WAHOOOOOOO!!!!!!

Except now I have some other problems.... My right speaker isnt working and the tech says its the Mobo. So he is going to try to get me another replacement system. Oh, and I am still waiting for another tech to call me about replacing the LCD.

So here is the breakdown of whats been replaced and serviced in the week that I have had this system (I got it last thursday 2/12).
  1. Wireless N Card (unit shipped with wireless-g).
  2. Bluetooth (unit shipping w/o bluetooth)
  3. LCD Bezel (unit shipped with cracked bezel)
  4. LCD Lid (was replaced with above)
  5. Speakers (unit shipped with broken LEDs)
  6. 8800M GTX SLI (unit shipped with 8700M GT SLI)
  7. LCD Bezel again (Dell tech messed up the install)
  8. Speakers again (New speakers - right side no sound)
To be Replaced (allready dispatched).
  1. LCD (unit shipped with LCD with dead pixels)
So now the tech that was here to fix # 7 & 8 says that it would make more sense to just get me a new system all together. So he is going to put in the request. Lets see what happens...

Damn, if this was a car the lemon law would apply.

Any thoughts?
Reply
Reply
post #87 of 90
2/20/09 at 2:34pm
well the physx card...wouldn't bother with it to be honest
getting the 8800 sli config. thats a cool deal. if it was me i'd arrange for the tech to cal lto your workplace if its allowed and get him to do the upgrade there.
otherwise you'll have another million years on the phone
Reply
Reply
post #88 of 90
2/23/09 at 4:14pm
Ok so here is the latest.

Just finished chatting with Dell Support. Apparently the system they were going to send me was the same as the first replacement i got; with the 8700m sli, and wireless g, and no bluetooth. So i was like this is insane. Cancel the order and reissue it with all the components that are supposed to be there is. 8800M SLI, Wireless N, Bluetooth...

Well if only it was that simple, the teck wanted to set up field service visits after i received the system,..... Two hours later with much arguing and complaining (no way I haev allready wasted 23 hours that I will never get back try to get the correct components installed, and then the field service guys broke the comp, etc.), the support tech got the so called approval to cancel and reissue the order with the correct parts and include an external modem and the integrated Audigy sounds system.

So hopefully I will have a new system soon. I will keep you all updated as I get more info.
Reply
Reply
post #89 of 90
2/23/09 at 4:45pm
man what a ordeal to have to go through.

This out sourcing of techical support to some moron over seas is killing the tech Support buisness, and has dropped customer satisfaction to the basement.
Reply
Reply
post #90 of 90
2/23/09 at 5:59pm
yeah, no matter how prepared i think i am for dell hell, i am always amazed at what an ordeal it is just to get something that is deserved in the first place... good luck. i have given up trying to get the power supply and battery's, it is just insane how much time it takes...
Reply
Reply
New Posts  All Forums:Forum Nav:
  Return Home
NotebookForums.com › Forums › Notebook Manufacturers › Dell Notebook Forums › Dell Home (Inspiron, XPS, Studio) › M1710 Dead...M1730 Replacement on the way...