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M17 n ow offering black ripley design!

post #1 of 10
Thread Starter 
So I called alienware and asked if this is available as an upgrade they said they dont know yet but to call back in 4 weeks.I asked when i bought my m17 if this case design was coming and they said no.Now 2 weeks later there it is(thats crap).I told them if i wait 4 weeks my 30 day return will be up,so im just going to return it and get my money back.Then reorder it in ripley design,what a pain in the arse.I wish they had told me it was coming i would have waited.Maybe i'll look into the other vendors of m17 .Ill keep ya updated if your interested.
post #2 of 10
you will be charged a restocking fee...
post #3 of 10
Thread Starter 
most likely since they dont give a crap about there customers.
post #4 of 10
there is a return stocking fee its on there website....its like 5%
post #5 of 10
Thread Starter 
I wish its 15% I sent them email and said if theres no restocking fee i'll rebuy from them if there is a fee ill get it from ocz or one of other vendors.
post #6 of 10
you could probably send it in and get them to put a ripley design on it...
post #7 of 10
If you are returning the Notebook for a Cash refund then you will be charged the re-stocking fee. If you are making modifications to your original order or changing your laptop for another they may waiver the re-stocking fee as they did to me...

AW are quite flexible actually compared to other companies
post #8 of 10
Thread Starter 
They are waiving the restocking fee.I have to say they are being very nice about it.I also told them if they charge a restock fee i would buy new laptip from someone else,but if it was waived i would buy from them.i think ill go with qx9300 this time.
post #9 of 10
Quote:
Originally Posted by sundaysinner View Post
most likely since they dont give a crap about there customers.
You see, was this statement really necessary?
post #10 of 10
Thread Starter 
It is true once your 30 day return is up-this is based on personal experience.
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