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8790-Video Lag/Lockups..and question on overheating...Need Help

post #1 of 13
4/27/04 at 6:44pm
Thread Starter 
Hey Everyone,

I got my 8790, and I love it...but I had one problem that I sent it back for repair for.... When in windows and using a USB mouse (not sure if mouse was a factor or not)... I was getting small lagging spurts like the video would lock up for a few seconds, then release, then lock up again... happened in windows, in games, etc...

I looked at the processes , memory utilization and cpu% and nothing really flagged me as odd (99% system idle when this was happening)... so I dont think it was any application...

I play games primarily on this laptop..so I related it to overheating... let it cool down for awhile and tried again same thing.....

Before I shipped it back to Sager I powered it up (had been in a box for a few days)... without the USB mouse..and was working fine...


Hate to feel I wasted my time sending it back, but also the problem made the laptop unusable...

Any thoughts?
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post #2 of 13
4/27/04 at 6:53pm
Is this an optical mouse? If not, the mouse may need his ball's cleaned....
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post #3 of 13
4/27/04 at 7:15pm
Thread Starter 
nah its just a plain USB mouse... definitely wasnt the mouse ball (funny though)... as key commands wouldnt work either...
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post #4 of 13
4/27/04 at 8:08pm
Its just a thought, have you checked the IRQs used on the system? Maybe theres too much sharing going on?
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post #5 of 13
4/27/04 at 9:01pm
Thread Starter 
Nah, its already in route to Sager, but good thought.... I would think though that Sager could build it without IRQ conflicts.. I just got it a week ago and didnt add any devices
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post #6 of 13
5/14/04 at 2:02am
My sager has the same exact problem. Did sending it back to Sager fix it? Or did they tell you what the problem could be?
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post #7 of 13
5/16/04 at 9:53pm
Thread Starter 
nope they couldnt repeat it once they got it... and I got it back and it still has the problems..... getting a little upset at this point..

Going to call them tommorow...
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post #8 of 13
5/17/04 at 3:55am
Mine does the same thing only when the wireless connection is abruptly interrupted. Basically if I am surfing the internet and I lose the wi-fi signal because of some interference the mouse starts lagging and locking up. To deal with it I just disable the radio signal and this takes care of the problem.
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post #9 of 13
5/17/04 at 8:15am
That sounds more like a windows problem... Windows is becoming unssafe and unstable for my issues.Not only me encountering such things many complain about lockups
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post #10 of 13
5/17/04 at 1:07pm
Quote:
Originally Posted by phesser
nope they couldnt repeat it once they got it... and I got it back and it still has the problems..... getting a little upset at this point..

Going to call them tommorow...
Have you tried a different mouse on it ?
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post #11 of 13
5/17/04 at 8:22pm
Thread Starter 
yah, happens without the mouse plugged in (tried both high speed and other usb slots)...

I did install the intel chipset updates from sagers site and havent seen it since.... but dont have much faith that it is the fix..
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post #12 of 13
5/19/04 at 3:20pm

Mine is doing the same thing...

I have narrowed it down to the wireless card. When I disable the wireless card it is fine. This is not acceptable though, as I need to use the wireless. Anyone have any ideas? I am going to try to reinstall the drivers... I will let everyone know if it works.

Sager's website has drivers from march 11th... I thought I would check if there was more recent drivers at gygabyte's website, but I am not sure if I am looking at the right card... the drivers say they are version 1 yet what is on my Sager is version 3.0.0.43. Should I use the drivers on the gygabyte site for the GN-WIAG?
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post #13 of 13
5/19/04 at 10:33pm

Fixed.

Installing the drivers for the WiFi again from Sager's site did the trick. No more random pauses. I am happy again!
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