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DVD-RW drive won't recognize

post #1 of 5
2/14/09 at 10:20pm
Thread Starter 
I have a Gateway running on XP. The DVD-RW drive won't read disks. I tried uninstalling the drivers and then letting them plug and play on startup. It worked once, but shortly thereafter stopped working again. I also took my computer back to a restore point, which worked temporarily. The drive is a Philips DVD+-RW SDVD8820. I would greatly appreciate any help that I can get.
Thank you.
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post #2 of 5
2/15/09 at 1:18am
I recommend that you review the apps used in conjunction with your drive, since it worked temporarily and then stopped.

cheers ...
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post #3 of 5
2/15/09 at 2:27am
Thread Starter 
I can try that, but gateway told me to delete my upper and lower optic drivers, and now I can't reinstall them. Any suggestions?
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post #4 of 5
2/15/09 at 1:42pm
. Try remove the optical drive, restart w/o it, then reinstall.

. http://aumha.org/downloads/cdgone.zip - this utility can set/refresh the device to be recognised again with device manager


cheers ...
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post #5 of 5
2/19/09 at 5:00pm
are you able to boot to a cd/dvd?
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