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Satellite A135-4437 : laptop freezing up on me

post #1 of 17
Thread Starter 
I own a Toshiba Satellite A135-4437 laptop that I bought two years ago. I have had a recurring problem (happens almost every day) where the computer completely freezes up on me. I have to manually hold down the power button to shut the computer down and then re-start it to get it to work again. I have had several computer techs check it out and they cannot find any software issues. I finally sent the computer off to be repaired (under a two-year warranty from Staples where I bought it). They replaced one of the fans in the computer and sent it back to me. I am continuiing to have the same problem, though, where the computer is freezing up on me. I have been monitoring the internal temperatures on the computer and the CPU flucutuates between 52 and 57 degrees celsius (over 130 degrees F) and CPU # 1 and 2 fluctuate between 40 and 45 degrees celsius. Is this too hot for this machine?? Is this maybe why the computer is freezing up ?? Should I try to use on the "cooling pads" available at an office supply store? Does anyone have any thoughts on this problem or has anyone else had similar issues with their laptop??

Thanks in advance for any suggestions. It is very frustrating to have the computer continually freeze up. I use it seven to eight hours per day for work.
post #2 of 17
Has this machine ever been cleaned inside. If not, its quite possible that you have a dust/hair buildup around the fans (clogged the fans so they are not working) or around the CPU/heatsink. You can try getting canned air and blowing out the fan areas and might possibly loosen up the hair etc. Also, if you are using it on a soft surface ie: lap/bed, then you are plugging up the vents/fans.
When blowing out the vents/fan areas, make sure its unplugged and turned off ,also, take the end of a paper click and disable the fan from turning while blowing it out so it doesnt over spin.
The best solution, if it is an overheating issue, is to disassemble and get all the hair/dust. An authorized Toshiba service center will do this for about $50
post #3 of 17
Thread Starter 
Thanks for the advice. I have blown and dust and other particles out of the vents on the computer. Also, when the Staples repair center recently replaced one of the internal fans in the computer, I assume they cleaned out whatever they could inside. Do you know if the temps the computer is running at are too high?? I read somewhere that the computer should be operating at 35 to 40 degrees celsius and I'm well above that number. Thanks
post #4 of 17
Quote:
Originally Posted by tcboston51 View Post
I own a Toshiba Satellite A135-4437 laptop that I bought two years ago. I have had a recurring problem (happens almost every day) where the computer completely freezes up on me. I have to manually hold down the power button to shut the computer down and then re-start it to get it to work again. I have had several computer techs check it out and they cannot find any software issues. I finally sent the computer off to be repaired (under a two-year warranty from Staples where I bought it). They replaced one of the fans in the computer and sent it back to me. I am continuiing to have the same problem, though, where the computer is freezing up on me. I have been monitoring the internal temperatures on the computer and the CPU flucutuates between 52 and 57 degrees celsius (over 130 degrees F) and CPU # 1 and 2 fluctuate between 40 and 45 degrees celsius. Is this too hot for this machine?? Is this maybe why the computer is freezing up ?? Should I try to use on the "cooling pads" available at an office supply store? Does anyone have any thoughts on this problem or has anyone else had similar issues with their laptop??

Thanks in advance for any suggestions. It is very frustrating to have the computer continually freeze up. I use it seven to eight hours per day for work.
The temperatures you describe aren't bad at all, so I don't think you're overheating due to dust buildup. Have you checked your memory? There's a free program you can get called memtest86 that will check your memory for errors. I'd try that and see what it says. If it finds errors, then you've got a bad memory module.
post #5 of 17
^^ Mine can sometimes shoot up to 51C - no joke

cheers ...
post #6 of 17
Thread Starter 
Thanks, I'll try that.
post #7 of 17
Is there anything in particular that you are doing which is causing the freezeups?? If you are using Internet Explorer, could you try and download Mozilla Firefox and see if the freezeups still occur. You never mentioned if you were using it on a soft surface when this occurs
post #8 of 17
I own a toshiba and mine does the same thing, and has since the beginning. I don't think it has anything to do with the fans. Does yours have Windows Vista? I blame it on Vista - right or wrong. I had my last Toshiba for 8 years (had XP on it) and never had this happen. In fact, it was awesome until I decided to drop it on the floor and crack the screen. I'm still using it with a monitor hooked up to it. Again - I blame Vista!
post #9 of 17
Quote:
Originally Posted by barackrocksall View Post
I own a toshiba and mine does the same thing, and has since the beginning. I don't think it has anything to do with the fans. Does yours have Windows Vista? I blame it on Vista - right or wrong. I had my last Toshiba for 8 years (had XP on it) and never had this happen. In fact, it was awesome until I decided to drop it on the floor and crack the screen. I'm still using it with a monitor hooked up to it. Again - I blame Vista!
right or wrong ;-)

cheers ...
post #10 of 17
Thread Starter 
Thanks, my computer does run VISTA home premium. I tend to blame VISTA too for the freezing up, although my computer consultant does not think it is a software problem. I do use the computer on a hard surface, although I have recently bought a cooling fan to put underneath the computer to see if that has any effect on the computer freezing up. Time will tell. A problem like this makes you realize how complicated these machines can be. Trying to pinpoint the cause of a major problem is very frustrating. UGH !!
post #11 of 17
Yes - it can be very frustrating. I keep threatening to kick it, then it seems to work fine for a while . . . I'm not sure if it's the computer or operator - but I still think it's VISTA!! ;-)
post #12 of 17
Quote:
Originally Posted by barackrocksall View Post
I own a toshiba and mine does the same thing, and has since the beginning. I don't think it has anything to do with the fans. Does yours have Windows Vista? I blame it on Vista - right or wrong. I had my last Toshiba for 8 years (had XP on it) and never had this happen. In fact, it was awesome until I decided to drop it on the floor and crack the screen. I'm still using it with a monitor hooked up to it. Again - I blame Vista!
I do not use Vista and not really had a chance to play with it much, but I tell you this.

It has nothing to do with Vista.

8 years ago leaded solder was the standard. Now solder with lead is not allowed. This newer solder has a higher failure rate. Every chip on the motherboard is soldered to it. Problems happen all the time because of this in notebook motherboards. I see it every day...
post #13 of 17
Hi I agree with NFO, it is true about motherboards and solder, if it was Vista that was causing the problem it would be every brand of notebook, desktop that would be having problems. I use Vista and I have never had one problem with it. It is running on all my Dell desktops, HP and Toshiba notebooks. Most people that don't like Vista are people that have never used it. It starts with the old saying (Chinese whispers).

Regards
Bob
post #14 of 17

Fans and temp and Toshiba Oh my!

Quote:
Hi I agree with NFO, it is true about motherboards and solder, if it was Vista that was causing the problem it would be every brand of notebook, desktop that would be having problems. I use Vista and I have never had one problem with it. It is running on all my Dell desktops, HP and Toshiba notebooks. Most people that don't like Vista are people that have never used it. It starts with the old saying (Chinese whispers).
hay there, Actually I wouldn't rule out Vista all together and this is why. First What where you using to monitor you temps and fan speeds? Some Toshiba A series are VERY finicky when it comes to there sensors. a lot third party apps will cause the A1xx series just stop dead Toshiba had major probs with a release of one of there on app that after you switched it to the background for too long then brought it back up it would do the same icicle trick. So I'm not sure if vista has a built in Fan temp App but if it did its a good chance that it would comatose you system as soon as you executed it and just like the OG poster said " its happened to me too!" you have to HARD Shutdown just to get out! I have yet to find a Temp app to work with my A105, but a have herd of success story's. so maybe its a IRQ issue?? BTY hello all this is my first post!!

J.Hellsing
post #15 of 17
Quote:
Originally Posted by Hellsing View Post
hay there, Actually I wouldn't rule out Vista all together and this is why. First What where you using to monitor you temps and fan speeds? Some Toshiba A series are VERY finicky when it comes to there sensors. a lot third party apps will cause the A1xx series just stop dead Toshiba had major probs with a release of one of there on app that after you switched it to the background for too long then brought it back up it would do the same icicle trick. So I'm not sure if vista has a built in Fan temp App but if it did its a good chance that it would comatose you system as soon as you executed it and just like the OG poster said " its happened to me too!" you have to HARD Shutdown just to get out! I have yet to find a Temp app to work with my A105, but a have herd of success story's. so maybe its a IRQ issue?? BTY hello all this is my first post!!

J.Hellsing
Welcome to NBF

cheers ...
post #16 of 17
Quote:
Originally Posted by Hellsing View Post
hay there, Actually I wouldn't rule out Vista all together and this is why. First What where you using to monitor you temps and fan speeds? Some Toshiba A series are VERY finicky when it comes to there sensors. a lot third party apps will cause the A1xx series just stop dead Toshiba had major probs with a release of one of there on app that after you switched it to the background for too long then brought it back up it would do the same icicle trick. So I'm not sure if vista has a built in Fan temp App but if it did its a good chance that it would comatose you system as soon as you executed it and just like the OG poster said " its happened to me too!" you have to HARD Shutdown just to get out! I have yet to find a Temp app to work with my A105, but a have herd of success story's. so maybe its a IRQ issue?? BTY hello all this is my first post!!

J.Hellsing
the A105's had issues with their BIOS. that is why they had to release an update to correct problems with people with USB problems. So many people thought it was a windows or an actual hardware failure. It was none of those, just coding in the BIOS needed to be updated.

Thats why I always recommend people to keeping theirs updated
post #17 of 17
I've got Speed Fan running on my A105 S-2071 six months now. Only use it to monitor temp. All it's other functions sometime give issues.
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