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XPS M1710 Graphics dead!! - Page 2

post #21 of 40
2/24/11 at 2:04am
I believe it is a torex bit.... kinda of a star like pattern if I recall
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post #22 of 40
2/24/11 at 2:27pm
It's torx7 (T7) ,or at least that was worked for me.
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post #23 of 40
2/25/11 at 4:12pm
Its either T8 or T9. I personally use T8 but I hear T9 fits the best.
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post #24 of 40
2/26/11 at 7:35pm
Quote:
Originally Posted by IGWright View Post
T8 worked.
But T9 might work as well.

Alright. Got the cooling mechanism off, got the oven heated and I'm goin' in!
Brave and crazy

cheers ...
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post #25 of 40
2/26/11 at 11:15pm
Good Luck

Let us know how it goes
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post #26 of 40
2/27/11 at 2:12am
what is the problem your having exactly ?
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post #27 of 40
2/28/11 at 2:06am
when you say could not get it to boot - no post boot up at all ?

If you have 2 memory DIMMS try one at a time in each slots.

What OS was the drive setup with, and what OS are you trying to retrieve it with ?
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post #28 of 40
2/28/11 at 11:51am
well as far as the laptop goes - looks like your problem maybe either a dead GPU, or a bad motherboard.

as far as the drive goes - have you tried to boot off the laptop drive with your desktop ? (disconnect the other drives)

The file systems between XP media and XP Pro are a little different, you maybe able to import the drive but that does not always go well.

you can search around for some data receovery tools and try to extract the files you need, but it can be hard to find a free version that will do that.

If you use the external USB drive you can also goto Control panel > Admin Tools > Computer Management > Drives and see if you can import the drive just do not use the format option, Hopefully you will get a convert option to either a basic or simple drive.
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post #29 of 40
2/28/11 at 11:52am
2nd that GPU and/or motherboard issue.

cheers ...
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post #30 of 40
2/28/11 at 11:46pm
definitely if the drive is a sata drive, try it directly
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post #31 of 40
3/1/11 at 5:35am
Quote:
Originally Posted by IGWright View Post
I guess at this point I'm also wondering what could have caused the monitor to go black and the hard drive to lose it's files all at once.

Could a MOBO failure have also caused a hard drive failure?


Thanks,


Ian
I doubt very much that motherboard failure would cause the hard drive to go bad to the point that you cannot put it in an external and accessing it. Put the drive in another USB external housing and try again. Firewire connection can be dodgy at time depending on the machine and the port.

cheers ...
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post #32 of 40
3/1/11 at 7:32am
Quote:
Originally Posted by IGWright View Post
Thank-you for getting back.

I've tried the drive on two separate external USB enclosures and couldn't get anything.

It's just weird to me that the screen is dead AND the drive is dead.

I was searching around the internet and found that a strong magnetic field could produce this kind of damage. Something like a tape degaussing gun, for example.
Strange indeed. Throw the drive in the freezer for about 15-20 minutes - wrap it up good though. Hopefully the cold would wake the dead up so to speak.

cheers ...
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post #33 of 40
3/1/11 at 7:54am
Ouch - that could be an expensive options, especially when you cannot access the drive.

cheers ...
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post #34 of 40
3/1/11 at 8:02am
Hardware failure works with different time frame and priority than we do

By the way there are so many free back-up and imaging software out there that you can choose from

cheers ...
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post #35 of 40
3/2/11 at 2:10pm
My M1710 actually just did something similar.

It turns on, but the screen is blank.

I figured out that if I connect an external monitor to it, it actually works (on the laptop screen, not using the external monitor but just plugging one into it) for some reason.

Not that it matters, since the screen has a bunch of green jagged lines streaking through it I get a BSOD when Windows tries to boot up anyway .

On a side note, my laptop is out of warranty but thanks to this:

http://www.nvidiasettlement.com/

I still have a few months to try to claim a new laptop since I'm pretty positive the GPU is the problem.

My question/problem is, I don't have my Proof of Purchase anymore (which is required to apply for the settlement). I've looked on the Dell website, but I can't find anywhere that mentions anything about printing out a PoP. If I called Dell, would they be able to send me one, or am I just out of luck?
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post #36 of 40
3/2/11 at 6:10pm
Quote:
Originally Posted by IGWright View Post
You can go on the Dell site and put in the Express Service Code from you computer, and that will list you proof of purchase.
I don't see it.
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post #37 of 40
3/2/11 at 7:15pm
Quote:
Originally Posted by IGWright View Post
You don't see the Express Service Code on your computer?
I have that I just don't see where to use it for the proof of purchase.
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post #38 of 40
3/2/11 at 8:38pm
I have an account and the laptop is attached to at (at least I think so).

The only place I can find any information about it is under the Warranty Status page though, which shows me stuff like the original configuration:



But I don't see where to use the Express Service Code for the proof of purchase information.

EDIT: Dumb ImageShack resizing...
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post #39 of 40
12/24/11 at 4:23am
Cooked my graphics card this morning, all working now. Thanks to this forum. Now to install fan software
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post #40 of 40
12/24/11 at 2:37pm
Quote:
Originally Posted by irishxps View Post

Cooked my graphics card this morning, all working now. Thanks to this forum. Now to install fan software

Another crazy baker laugh4.gif Good show

cheers ...
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