Hello,
My wife has a Gateway MT 3707 that she purchased a couple of years ago. Recently, due to normal wear and tear, a couple of the plastic tabs holding down the left mouse button next to the touch pad broke. The button is still usable, but only the weight of the button itself is holding it in place.
I contacted Gateway support on the premise that this is like replacing a lost key on the keyboard, hoping that they would be able to send me a replacement button. Their response was that the button is not available separately, that it is part of the touch pad assembly, that the whole assembly would need to be replaced in order to replace the button, and that the estimated charge would be $200. Of course we are past the warranty coverage.
Maybe I'm naive, but I find it hard to believe that I need to spend $200 in order to replace a 10-cent piece of plastic, especially when the rest of the touchpad assembly is working flawlessly. Looking at the button, it seems as though all one needs to do is snap a new one in.
I've searched the web for any web sites that sell buttons but with no luck (I've found enough sites for replacement keyboard buttons, though). Is there any advice about what I could do next or sites I should surf to? Appreciate the help.
My wife has a Gateway MT 3707 that she purchased a couple of years ago. Recently, due to normal wear and tear, a couple of the plastic tabs holding down the left mouse button next to the touch pad broke. The button is still usable, but only the weight of the button itself is holding it in place.
I contacted Gateway support on the premise that this is like replacing a lost key on the keyboard, hoping that they would be able to send me a replacement button. Their response was that the button is not available separately, that it is part of the touch pad assembly, that the whole assembly would need to be replaced in order to replace the button, and that the estimated charge would be $200. Of course we are past the warranty coverage.
Maybe I'm naive, but I find it hard to believe that I need to spend $200 in order to replace a 10-cent piece of plastic, especially when the rest of the touchpad assembly is working flawlessly. Looking at the button, it seems as though all one needs to do is snap a new one in.
I've searched the web for any web sites that sell buttons but with no luck (I've found enough sites for replacement keyboard buttons, though). Is there any advice about what I could do next or sites I should surf to? Appreciate the help.
