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upgrading HDD / installing XP fails... Why? (Asus S5n)

post #1 of 9
Thread Starter 
Hi people.

I am googling for weeks with no forthcoming.
Would truly appreciate any help to find out what is causing the following issue. (Sorry my bad english)

I love my Asus S5n, but after 4 years use I thought it was just time to:

1) ...upgrade to a larger HDD
2) ...and to perform a clean reinstall of Windows XP

But the issue is that windows XP installation on the new HDD always would fail at a certain step.

How can I find out what is causing this issue?
Sofar I can think of following possibilities:
a) faulty HDD?
b) new HDD is not compatible with the S5n?
c) new HDD is not compatible with the notebook chipset?
c) I missed some step (telling BIOS about new HDD, or something)?
d) Maybe it is somehow wrong to try to upgrade the HDD and to install Windows at the same time?

DETAILS:

OLD HDD:
Hitachi IC25N040ATMR04-0 (40GB)

NEW HDD:
Hitachi HTS541616J9AT00 (160GB)

WINDOWS XP:
- Original CD recovery set (2 system CD and 1 driver CD)
- (As my Asus S5n has no CDROM drive, I use a Panasonic LF-P867C USB CDROM drive, which is recognised by the notebook - no problems here.)
- (I have read a lot about slipstreaming with Nlite and such things, but I dont think I am savvy enough, so I decided to go the tortuous, old fashioned way, that is to use the original recovery CDs and to make all Windows upgrades (SPs, patches, drivers, etc) after that)

PROBLEM SYMPTOMS:
With the original HDD the computer works fine, but each time I assemble the new HDD in place of the old one and try to perform clean install with the recovery set, the installation would stop when Windows is setting up (at the point it says it is "34 minutes" before finishing). The error message is a cryptic blue screen, which is of little help to me because I do not really understand what should I do next.
Error message is the following:
"A problem has been detected and Windows has been shut down to prevent damage to your computer.
IRQL_NOT_LESS_OR_EQUAL
If this is the first time you've seen this Stop error screen, restart your computer. If this screen apppears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical information:
*** STOP> 0x0000000A (0xF7B29804,0x00000002,0x00000001,0x8051122D)
Beginning of dump of physical memory.
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance."
post #2 of 9
tried partitioning the new drive into 120/40 and see

cheers ...
post #3 of 9
Hi jeryjery!

I am sorry to hear about your problems, but actually happy in a way because I had the SAME PROBLEM and I was getting very frustrated not finding any solutions on the Web.

I also had a S5N, and I LOVED it, even though it is 4+ years old, it really was still perfect, as light as the latest Netbooks, but bigger screen and better CPU (only problem is battery life, but whatever)...it really was a feat of construction!

Anyway, back to your question. I did the same thing as you, tried to restore back to the factory install of Windows XP. I didn't use a new hard drive, but still had the same problem. Windows installation would crash in the middle, I managed to slowly repeat the installation enough times and get it further and further each time until it eventually completed, but then I would get the same Blue Screen when Windows would try to start up for the first time. It was not always at the same time, but very soon after boot up.

Based on Google searching of the IRQL_NOT_LESS_OR_EQUAL blue screen, and based on my hours and days of fighting this install, my conclusion/guess is this:

When Asus came out with this laptop, the hardware was somewhat new and not 100% supported by Windows XP. That is why if you look at the driver downloads for the S5N, there is a large "CPU Hotfix" package that you are supposed to install (I can't even download the whole thing, their server is so slow and then just drops my connection halfway. But that's another story). So I think that the version of Windows XP on the recovery disc or on the Hard Drive restore partition is slightly older than the actual install that came running on the laptop. They probably installed all the patches and whatever to make it run, but did not include it on the recovery image.

I tried restoring a couple of years ago, and ran into this blue screen problem and could not solve it, so I just installed a maybe-not-so-legal copy of Windows XP, which worked fine for years, but I kept getting the Windows Genuine Advantage warning, which was annoying. I just recently tried to do this again, and ended up killing my whole laptop by a bad BIOS flash (Note: DO NOT try to update the BIOS to v213 on their website! Stick with what you have. It's not worth killing your computer!)

What I suggest is that you take the time to figure out the slipstreaming process, and get a more recent Service Pack of XP slipstreamed onto your restore CD. I would imagine the CPU hotfixes or whatever should have made it into the Service Packs by now. I don't actually know how to do this, but I think it will be worth your time to learn. I really think the problem is that the Windows image they give you doesn't have those CPU hotfix patches (or whatever hardware patches) that the S5N hardware needs, which is causing the blue screens.

Feel free to write back or PM, I'd love to work with you on getting your S5N back up and running!
post #4 of 9
there's a good slipstreaming program called nlite that you can use to customize XP installations.
post #5 of 9
Thread Starter 
To qhn:
Thanks for the 120-40 partitioning idea, but... it didn't do the trick.

To djembe:
Thank you. Yes, I also thought about giving nlite a try, but... my XP recovery CDs are encrypted and password protected (it means I have no chance to extract the files nlite needs to burn the bootable XP installation CD) and I had no other XP CD at hand.

To voxtreet:
I appreciate very much your message, thanks a lot. As you noticed, your post was the first in-depth attempt to help me in a whole month. I want to tell you what I've gone through during this month: The answer I got from an ASUS support team member was crap: "I think your new 160 GB HDD is not supported by the S5, as the original PC documentation states only 20GB, 40GB and 60GB are supported"... BULLSH..!!! At the time the S5 was built, they could not include all future HDD developments in the documentation, so they ust mentioned the HDDs available at that time... But even my old grandmother would know that HDD compatibility is not a matter of GBs! parallel ATA (IDE) standards are backward compatible, so I thought the new IDE 160GB HDD had to be compatible with the S5. OK, I would not expect it to develop full ATA7 access speed improved features but Isomehow I knew that the HDD was NOT the cause of the blue screens.
So I decided to keep on fighting!!
I was fully determined to find a solution!
So I devoted the following three weks of my life only to this endeavour...
And you know what? I succeeded!!!
I am writing this message today on my S5n, which is running smoother than brand new thanks to the new HDD and Windows reinstall.
I found a solution that worked without having to "lend" any other WindowsXP than my old recovery CD's.
It took me three weeks 24/7 because I am non-computer-savvy, but I am happy it worked.
Now that I know tht there is at least one person interested in this issue (voxtreetet), I will write in my next post a thoroughly explaination of How I managed to overcome the problem.
Kind regards.
post #6 of 9
Hi Jeryjery,

GREAT to hear that you got your machine back up and running! Man, what a great machine! I can't wait to hear what you did!

However, I think it is too late for my guy. As I was desperately experimenting with everything I could think of, I flashed the BIOS to the latest version on the Asus website (v213). The flash went OK (supposedly), but when I rebooted, the machine was just dead. It turns on, and the fan comes on full blast, but there's not a single thing on the screen. I've tried all the F9 F2 Insert Ctrl tricks, nothing. I thought maybe I had to clear the CMOS, so I actually opened the whole thing up (I'm an expert now, if anyone needs help! ) and disconnected the CMOS battery and then tried again. No good. I'm pretty much resigned to it being completely dead now. I read on one website that if your BIOS chip is soldered onto the motherboard (which it is on the S5N), there is no way to reflash it to a good working version if the computer is dead.

estore.asus.com does sell a replacement motherboard for the S5N, but it is $309, plus who knows how much shipping. For that price, I just bought a new netbook.

But still, I'm dying to hear how you brought yours back to life. Maybe just maybe there is a solution for me out there too.

Thanks!
post #7 of 9
Quote:
Originally Posted by jeryjery View Post
To qhn:
Thanks for the 120-40 partitioning idea, but... it didn't do the trick.

To djembe:
Thank you. Yes, I also thought about giving nlite a try, but... my XP recovery CDs are encrypted and password protected (it means I have no chance to extract the files nlite needs to burn the bootable XP installation CD) and I had no other XP CD at hand.

To voxtreet:
I appreciate very much your message, thanks a lot. As you noticed, your post was the first in-depth attempt to help me in a whole month. I want to tell you what I've gone through during this month: The answer I got from an ASUS support team member was crap: "I think your new 160 GB HDD is not supported by the S5, as the original PC documentation states only 20GB, 40GB and 60GB are supported"... BULLSH..!!! At the time the S5 was built, they could not include all future HDD developments in the documentation, so they ust mentioned the HDDs available at that time... But even my old grandmother would know that HDD compatibility is not a matter of GBs! parallel ATA (IDE) standards are backward compatible, so I thought the new IDE 160GB HDD had to be compatible with the S5. OK, I would not expect it to develop full ATA7 access speed improved features but Isomehow I knew that the HDD was NOT the cause of the blue screens.
So I decided to keep on fighting!!
I was fully determined to find a solution!
So I devoted the following three weks of my life only to this endeavour...
And you know what? I succeeded!!!
I am writing this message today on my S5n, which is running smoother than brand new thanks to the new HDD and Windows reinstall.
I found a solution that worked without having to "lend" any other WindowsXP than my old recovery CD's.
It took me three weeks 24/7 because I am non-computer-savvy, but I am happy it worked.
Now that I know tht there is at least one person interested in this issue (voxtreetet), I will write in my next post a thoroughly explaination of How I managed to overcome the problem.
Kind regards.
Can't wait

cheers ...
post #8 of 9
It may be too late to help you guys out but:

Here are my suggestions:

Get a Not-so-Legal-Windows SP3 ultimate edition. I cannot give you a link, since this is not legal but in E-mail maybe, or use your best friend: Google and Torrent sites.
Burn it
Install from that. It contains all the patches so far released to Windows XP.

If you are paranoic about an Illegal system sitting on your notebook and you bought the notebook with Windows XP you can easily legalize it.

A: Install the Pirated Edition
B: Download Microsoft's Product key Changer
C: Type in your genuine key, found at the bottom of your notebook
D: You are done.

Other Ideas:

I had a very similar case when I updated my Bios on my Acer. Win XP just loaded and crashed with BsoD. (Blue Screen of Death) After hours of thinking, I found out that the SATA parameter has been set from IDE to AHCI when updating Bios. Changing it back to IDE worked like a charm.

Don't try to use your factory disk! IT WON'T WORK! Complete notebook recovery disks are hardware dependent, which means that an Image was created of a SPECIFIC hard drive, with a number of sectors and very specific size. I ran into this problem as well. After Extension or change of hardware or even partition size, your recovery disk is useless, because of the different hard drive size, number of sectors and cylinders.

If you are a DIY guy and wanna do it, Get the pirate copy and download drivers from site, and you'll have a bloatware free system which I prefer.

If you are the lazy type just send it back and I'll guess support will figure it out.

Alternative Solutions for the time being:

Try Installing a Linux Distro, for starters I prefer Ubuntu 9.04. If you already formatted your hard drive, it does worth a try since you have nothing to lose.
If it works, Then your recovery disk is screwy or your windows install is outdated or smthng. If you get a kernel panic, BsoD equivalent only on linux, you are likely having hardware problems.

People say Linux sucks, I say Windows Sucks ... Big Time.

So just to summarize: Start from scratch! Try Windows SP3, Ultimate, if that fails, use a Linux Distro, If that fails, I guess you are outa luck! Try Booting from a live disk then
post #9 of 9
Never too late for anything. Thanks for chipping in.

cheers ...
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