If the systems are made in dell factories, with rebranded dell parts by dell workers, and then use dell CS (even if operating under the Alienware CS guise), how is this still Alienware?
Its just a dell with an "Alienware" name (logo) on it. Dells are known for low quality, and poor CS.
its like buying a Compaq now adays- its the same as a HP system, or emachine which is the same as a Gateway. slapping a ripley or skullcap on the Dell lid doesnt make it an Alienware system... Its still a Dell.
Alienware as we all know it, and even the reputation is gone. They are no more. Alienware only exists as a marketing brandname gimmick now. Simply nothing more than a name...