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Satellite L305-S5921

post #1 of 16
3/27/09 at 3:05pm
Thread Starter 
Okay well i just bought this toshiba satellite laptop about 2 weeks ago. It has vista home premium. I got a Belkin G wireless router. I set it up and it worked fine, except for some things. I downloaded Kaspersky and adaware. And when i went to update them it would give me a "internet connectivity problem". I also can't play some games online like Halo, Gunbound, Company of Heros, Pokerstars and ect. I tried shutting down my windows firewall, my wifi firewall, and my routers firewall. The problem continues to happen. I have comcast high speed internet. The desktop that is connected to the router does not have these problems. I tried connecting the laptop directly to the modem and i still get the same BS. If any of you have any info on this please help. Any word of advice is appreciated. Thanks!
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post #2 of 16
3/27/09 at 3:16pm
Restore to your comp before you installed Kapersky and the adware app; or just disable these 2, one by one, and see any differences

cheers ...
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post #3 of 16
3/27/09 at 3:18pm
Thread Starter 
I already uninstalled both. Same.
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post #4 of 16
3/27/09 at 5:14pm
You mentioned that the wifi set up worked, except for some things. What were those things?

You were able to download Kapersky and adware, after these 2 installations, wifi stopped working. Removing both of these apps did not get you back to where wifi worked before.

Do you have a system restore point that you can go back to? Is your Vista up to date?

cheers ...
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post #5 of 16
3/27/09 at 5:17pm
Were you online for a time before you downloaded and installed Kaspersky. Just wondering if a virus might have snuck in. Could try going to http://housecall.trendmicro.com/ and do an online virus scan then download, install then update Malwarebytes then run it
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post #6 of 16
3/27/09 at 5:30pm
Thread Starter 
Well i downloaded the programs. And then once the program was downloaded it was unable to update. That was the point I found out about the problem. This was the first day i got the laptop. After i downloaded the programs i could still get online and go to sites, im using the laptop right now writing this up. I just can't update programs, or play games online.
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post #7 of 16
3/27/09 at 5:30pm
Thread Starter 
Quote:
Originally Posted by saugen48 View Post
Were you online for a time before you downloaded and installed Kaspersky. Just wondering if a virus might have snuck in. Could try going to http://housecall.trendmicro.com/ and do an online virus scan then download, install then update Malwarebytes then run it
i cant update programs.
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post #8 of 16
3/28/09 at 12:46pm
Let me try to recap.

. You can access the Internet for files downloading, mail, surfing.
. You cannot update any (?) programmes, and cannot play on-line games.
. Can you update Windows?

cheers ...
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post #9 of 16
3/28/09 at 12:54pm
Thread Starter 
yes i can update windows
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post #10 of 16
3/28/09 at 4:32pm
Try disabling UAC and try again, or review your user profile security/admin rights settings.

cheers ...
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post #11 of 16
3/28/09 at 10:49pm
Thread Starter 
uac is off when it is on or off i get the same message. and now firefox updated and now after it updated it would not let me go to webpages... so now i have to use ie
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post #12 of 16
3/29/09 at 1:22pm
Sounded like your profile rights are all turning upside down. Rather than digging around without having the whole configuration in front, my suggestion is to perform a system repair or reinstallation.

cheers ...
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post #13 of 16
3/29/09 at 1:51pm
You could try a system restore with the factory disks or disks you made or try Alt+F10
. Tthis would take it right back to "out of the box" so all programs data would be lost and have to be re-entered
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post #14 of 16
3/29/09 at 2:04pm
Thread Starter 
yea i reformatted my hd and it works fine now. i didnt want to do it but w.e.... thanks for the help guys!
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post #15 of 16
3/30/09 at 8:17am
Did you reformat or did you restore with recovery CDs/Alt+F10 (just curious)
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post #16 of 16
3/30/09 at 9:21am
Thread Starter 
i turned off the laptop then held o while turning it on and it brought me thru the steps like that
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