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DV5-1104TX Fingerprint Reader Not Working...Please help..!

post #1 of 7
3/28/09 at 1:04am
Thread Starter 
Hi,

i have HP Pavilion DV5-1104TX which i bought few weeks ago.it originally came with Windows Vista Home Premium(32 bit). But i then upgraded to Windows Vista Ultimate(32 bit). now my finger print reader is not working.

i downloaded all the drivers available for my laptop from HP including verisoft fingerprint driver.Then i installed digitalpersona software too.But it says cannot detect my fingerprint driver when i use digitalpersona logon manager.

when i go to device manager,still there are some unknown devices.I tried to update the drivers using vista driver finding service.but no luck.i can't manually search for the drivers since i don't know what the hell they are.

Can any one please help me to get my fingerprint reader working.I really want to use it with IE7 and FF3.
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post #2 of 7
3/28/09 at 3:53am
can you possibly take a screenshot of the device manager's unkown devices?
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post #3 of 7
3/28/09 at 4:32am
Thread Starter 
sure.i'll post a one as soon as i go home.
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post #4 of 7
3/29/09 at 8:59am
Thread Starter 

sorry for the late reply.

hi, just came home from the hostels.here is the screen shot you requested.please help.highly appreciate it.





Hope this is clear enough.if you want more details please tell me.
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post #5 of 7
3/29/09 at 9:06am
Thread Starter 
i cant' include the screens shot here.i don't know why.please download it from following address

http://shankpromotingsolutions.freehostia.com/photos/
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post #6 of 7
3/30/09 at 11:12am
Thread Starter 
any help..?
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post #7 of 7
3/30/09 at 2:17pm
Base System Device ... I thought maybe it would be a bit more informative
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NotebookForums.com › Forums › Notebook Manufacturers › HP, Compaq and Voodoo Notebook Forums › HP, Compaq and Voodoo Notebooks › DV5-1104TX Fingerprint Reader Not Working...Please help..!