Hello!
I'm new here, and searching for help with a friends laptop. I've done several laptop repairs in the past, and was hoping to help my friend with his Alienware.
I can't remember if he said it shows up on an external display or not - havent had time to test. I can check if it will help you guys diagnose the problem.
I've attached a picture. The lines show up as soon as the laptop powers up, on the POST screen.

Looking forward to a reply.
Update:
I removed the video card, blew out the connectors, and did the same for the LCD connector. Still have the lines.
Do you think its the video card, LCD screen - or something worse?
I'm new here, and searching for help with a friends laptop. I've done several laptop repairs in the past, and was hoping to help my friend with his Alienware.
I can't remember if he said it shows up on an external display or not - havent had time to test. I can check if it will help you guys diagnose the problem.
I've attached a picture. The lines show up as soon as the laptop powers up, on the POST screen.

Looking forward to a reply.

Update:
I removed the video card, blew out the connectors, and did the same for the LCD connector. Still have the lines.
Do you think its the video card, LCD screen - or something worse?






