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M1330 DVD-RW drive disappearing - Please help! - Page 2

post #21 of 30
Thread Starter 
I tried both of your recommendations... Unfortunately it didn't fix the problem . I'm not sure what to do at this point... Should I request a 3rd laptop and cross my fingers?
post #22 of 30
I have the same problem...
Did you try to install a 64-bit operation system? I didn't (yet)
post #23 of 30
Thread Starter 
Quote:
Originally Posted by doronb2 View Post
I have the same problem...
Did you try to install a 64-bit operation system? I didn't (yet)
Yes I did. Here's the thing. It only happens when I swap discs within a short period of time from each other (ie, 15-20 seconds). If I wait about 2 mins between each swap, the cd/dvd icon remains. The last Dell Techie I spoke with said they would look into it and get back to me whenever a solution is found. Most likely in the form of a patch/firmware update.
post #24 of 30
I hope they will find a solution...
post #25 of 30
hi there,

my m1330 has the same matshita uj-867s ata drive.

a few months ago it started with bluescreens or a frozen system when putting a cd in. burning cds or dvds (i tried different programms) worked normally, but sometimes i couldn't read out the data from the cd (i tried different drives). then i noticed the "disappearing drive" but couldn't
make out why this happened. thanks to grecinos' post "possible design flaw" i now know when this problem appears.

after getting these problems more often i contacted dell.
by now dell sent me a new hdd - much work (new install, no image), no success.
today a new drive was installed - the problem remains.

i think the whole thing started shortly after getting a new motherboard ( because of a faulty graphic chip).

when did you buy your m1330?
i bought mine at the beginning of 2008 - the new board was installed at the end of 2008 or the beginning of 2009.
maybe the "new" boards have had some changes?

i just informed my dell-tech that there are others with the same problem. hopefully one of his colleagues has a solution.
or one of you?
post #26 of 30
I have my m1330 from 8/2008.
Fortunately, I have only the "disappearing" drive problem and not the rest...
post #27 of 30
Thread Starter 
I got mine from Dell as a system exchange from an XPS M1210. I also have an Inspiron e1705. The Inspiron has no problems with the drive disappearing. *sigh*
post #28 of 30
Any news grecinos? Did you try Windows 7??
post #29 of 30
I would try different brand of the DVD drive first. They are quite cheap those days. I have replaced all the DVD drives w/Pioneer DVR-K05 and never had any problems. With Dell-provided drives all of sudden perfectly good DVDs wouldn't appear in the system and players (PDVD, WinDVD etc.) couldn't play it.
post #30 of 30
Thread Starter 
Quote:
Originally Posted by doronb2 View Post
Any news grecinos? Did you try Windows 7??
No, I didn't try anything new. I'm reluctant to try Windows 7. My warranty expires on Monday, so I'm debating on extending it for another year.
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