Hey all

After taking the dive and actually cleaning out everything (no AS5 on hand atm), my temps are still reaching 105 C after 30 minutes of gaming (Oblivion, Supreme Commander, even SW: KOTOR gets up into the 90s), staying steady with the fans on high in the low 100s until eventually shutting down. So, I'm left with contacting Dell with the issue.
I just tried to connect via Dell Chat and got this message:
"This product model is not supported by Chat. Please call 800-822-8965 for any support related to this product."
Are the tech support people on the other end no longer required to be familiar with the M1710? Has Dell just abandoned those of us who still have the M1710, forcing us to call or e-mail (I've done the latter as I really don't feel like putting up with them over the phone)?
Sad panda...
Edit: Dell's e-mail system doesn't seem to be working for me (it also says that for more complex problems than those listed, use the phone system). Guess I'll be calling them...