Originally Posted by woodstock
i have had it take less than a week, and once it took 3 months. the average is 2-3 weeks for me, and for me every time i have gotten my machine back, something is broken, un-repaired or missing, every time (around 10 times with several different machines)
i recommend waiting until you can be without it and know your address before sending it in. i actually bought a backup gateway laptop which has never broken down so i wasn't left without something while my pos dell's where in the shop...
i will never buy a dell again
Ouch. Yeah, I remember your latest (i.e. last) battle with Dell where they stuck you with that SXPS from your M1730 if memory serves. I'll make sure to take pictures (to document physical appearance) before I send it in as I have no way of knowing at this point when I'll have a stable mailing address in Georgia, plus I'm heading back to the university in August in Alabama.
If it comes to it and I don't have a working
system in my hands by the time I leave here (and I don't really have that much faith that I will), I'll just order a replacement and my family can keep whatever does end up being the result of this system. This seems like the best plan I can come up with so far that practically ensures that I will have a working pc when I get back into the dorm. Now I just have to decide what the new system might be; Asus, Sager, or Alienware. Kind of leaning toward the M17X right now. Hopefully by the time I find out if Dell is going to completely break the timeline, there will be R2 systems w/ Crossfire 5870s in the hands of some of the people here and NBR to be tested for stability and performance.