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HELP me please! Compaq Presario notebook no sound.

post #1 of 3
5/4/09 at 5:35am
Thread Starter 
Hello guys

I have a Compaq Presario V6700 Notebook, with Realtek high-def audio running OS Vista Home premium.

I purchaced in July 08 and no problems at all with it until Feb 09.

In Feb my sound stopped working from the internal speakers. I tried updating and reinstalling drivers for the sound (used correct drivers from Compaq website) and it still didn't work so I have just used the headphones in the past two months.

I am now in a situation where I need the internal speakers to work, so I have tried updating/reinstalling the drivers again and no go. After doing some more research I have tried doing a system restore to before the issue began in Feb and still no sound.
I then did a complete restore back to scratch so I had a fresh new OS and STILL no sound from internal speakers.

I have clueless as to what has happened. I have sound from headphones and if I plug in external speakers they work fine too. The device manager says the device is working properly. The computer has not been dropped or taken apart. Can someone PLEASE help me, I am getting so frustrated and need the sound working by next Wednesday.

ANY suggestions would be much appreciated, thankyou in advance!
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post #2 of 3
5/4/09 at 7:23pm
Welcome to NBF,

Very interesting that it still doesn't work after a fresh install. Is it possible something may have been physically damaged in the notebook?
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post #3 of 3
5/4/09 at 7:43pm
Thread Starter 
Hello and thanks for your reply.

No there was no way that I can think of in which the speakers would have been damaged. The Laptop gets minimal use and is always kept flat on a desk or besdie my bed on a table. I have never taken this laptop out of the home.

Is it possible for wires to become loose, and cause the speakers not to work?
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