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Return notebook to dell

post #1 of 3
Thread Starter 
Hi everyone, I just requested a refund for my laptop and booked an appointment for the collection on 12-May-09. I have looked many threads and everyone said the label of return authorization code has to be printed off and stick it on the box. But I asked for that thing on the phone and they said I do not need to do this, they told me what all I have to do is just put everything back to the original box and wait for someone to collect it, and then the system will check it for me to give me back the money. I have made another call to confirm this and she told me the same thing. So..is that the fact? Has anyone experience the same thing as me? Also, I confirmed they will give me back the full amount of money which is good, just worrying about the label of the box (authorization code). Thanks.
post #2 of 3
If you got the return code, go ahead and write it on the box - AND take a picture of it! When whoever comes picking it up, sign for and get a pick-up receipt/confirmation.

cheers ...
post #3 of 3
I just returned one, and all you need to do is slap that label on it and drop it off at UPS. Just keep a copy of the tracking number for your reference, or get UPS to scan it and give you a receipt.

No need to write anything on the box, they know who it's from.
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