BE_PR2_Iris Hello Jason.
Jason Middleton Hello
BE_PR2_Iris How are you today?
Jason Middleton I have a question about a products pricing on your website
Jason Middleton http://configure.us.dell.com/dellsto...399&lid=627062
that model has a Video Card NVIDIA® SLI™ Dual GeForce® 9800M GT 1GB GDDR3 1GB which is a very nice video card and that base model is only priced at 1,049$. Is that an error in pricing? I heard someone ordered one of those models and never received a confirmation email.
BE_PR2_Iris let me check on that Jason.
BE_PR2_Iris Please hold on.
Jason Middleton Okay, thanks
BE_PR2_Iris Thank you for patiently waiting Jason.
Jason Middleton Yup
BE_PR2_Iris I have chekced the system here and yes it has a correct pricing for an XPS 1730 with an NVIDIA® SLI™ Dual GeForce® 9800M GT 1GB GDDR3 1GB
BE_PR2_Iris The price is only $1049
Jason Middleton Do you have any knowledge as to why someone wouldn't receive a confirmation email?
BE_PR2_Iris We always send an order confirmation through email.
BE_PR2_Iris Maybe the email address was incorrect or mispelled.
Jason Middleton "YOU CANT BUY IT. I JUSTTRIED TO AND IT WENT THROUGH BUT I DIDNT GET THE EMAIL AND WHEN I CHECK THE DELL PURCHASE ID AND ORDER NUMBER IT SAYS IT WAS NO PROCESSED AND CANCELED. SO YA YOU CAN ORDER IT BUT WHEN IT GOES THROUGH IT ERRORS OUT."
Jason Middleton Sorry for the cap
Jason Middleton I copied and pasted that from someone who has tried to buy it
Jason Middleton Apparently several people who have tried has this issue. I would like to purchase one of these laptops but it seems like a waste of time if it'll be canceled
BE_PR2_Iris That is not true Jason.
BE_PR2_Iris It can be cancelled if there has a problem with the payment information and you usually be notified through email.
BE_PR2_Iris I can assure you that it cannot be cancelled.
Jason Middleton One last question, if you try and build the same model from the link on your guys main page, it costs a lot more money, why is that?
BE_PR2_Iris I can help you actually process the order and can confirm it to you or can send you an email confirmation so you can track your order.
BE_PR2_Iris The price that you have seen on the website is a starting price.
Jason Middleton Thank you, however I can't buy it for a couple days
Jason Middleton But I will try, thanks!