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No audio 5620Z

post #1 of 7
6/2/09 at 10:38pm
Thread Starter 
I can't get the audio to work anymore and will not let me install the driver from the acer website.

I wanted to update the driver and D/L the realtek HD driver from Acer.

When I ran it, I got a message like: No driver available......

I uninstalled the driver from device Mgr and tried then but same message.

How do I go on the D drive (where restore files are) and install the origional driver.

Also when I get it working, do I need to enable the front line-out (lime green) jack to get audio out?

Thanks for all responses

Joe
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post #2 of 7
6/2/09 at 11:13pm
What OS are you using? When did the audio go out?

cheers ...
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post #3 of 7
6/2/09 at 11:20pm
Thread Starter 
Its a friends and is using Vista.

Not sure but I checked if it was muted but no.

Went into device mgr and clicked on Realtek HD audio and uninstalled the driver.

When I D/L the realtek driver from acer, it won't let me install it.

Tried installing from usb drive and D/L ed to desktop.

No such luck

Thanks for the response.

Joe
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post #4 of 7
6/2/09 at 11:31pm
You can try this driver here
http://www.realtek.com.tw/DOWNLOADS/...&GetDown=false

Make sure that your Vista is up to date also first.

Thread moved to Acer.

cheers ...
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post #5 of 7
6/3/09 at 3:12pm
Quote:
Originally Posted by JBL121 View Post
Its a friends and is using Vista.

Not sure but I checked if it was muted but no.

Went into device mgr and clicked on Realtek HD audio and uninstalled the driver.

When I D/L the realtek driver from acer, it won't let me install it.

Tried installing from usb drive and D/L ed to desktop.

No such luck

Thanks for the response.

Joe
Do you have Empowering Technology on your comp ????
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post #6 of 7
6/3/09 at 4:51pm
Thread Starter 
I think so. It has everything from the factory.

What would the Empowering Technology have to do with the audio.

THanks

Joe
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post #7 of 7
6/3/09 at 4:57pm
Quote:
Originally Posted by JBL121 View Post
I think so. It has everything from the factory.

What would the Empowering Technology have to do with the audio.

THanks

Joe
HI, If you've uninstalled the realtek hd audio, you should go into the empowering technology - section eRecovery, click Restore, then Utilities and Drivers, go down the list and you'll find the Realtek Audio, click Install. the wizard will take it from there.
Should fix it !
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