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Acer Aspire 6930G - Sound problem

post #1 of 19
6/9/09 at 11:24am
Thread Starter 
Hi,

This is my first post here so I will present myself and explain what my problem is exaclty.
My name is Axel, I am a french graphics student ( in a college in england
I bought this laptop about 10 days ago.
Acer Aspire 6930g :
-Windows Vista
-Intel Core2 Duo processor P7450, 2.13 Ghz
-4 GB DDR2
-Nvidia Geforce 9600M 1GB
-320 GB HDD
-16"
-Gorgeous laptop .. lol love it

It had a few sound problems ( not that annoying but I'd rather get rid of them ^^ ) with my subwoofer, now and again it did some annoying sound like grzzzz when it went to the bass. I had to change the sound to the normal settings, then go back to the high definition sound. ( the one with 6 or 7 different "speakers", instead of the normal stereo one which has only 2, Left and Right. )
Sometimes, my music stopped playing "problems with the audio card" or something.

So I decided to get rid of those problems by installing the latest ( i think ) realtek audio driver.
After the installation, i realised that :
1. The sound didn't work anymore AT ALL
2. When I went in that audio sound properties, it only showed me the stereo, and I can't see the 2nd one which had a better sound quality ( more speakers, more 3d sound .. )

Anyway, I just would like to know if the weird noise coming from the subwoofer is a big problem, and if I should get it back to the shop, or if it's only a driver problem.
And I also would like to know how to get my sound back, and my high quality + subwoofer aswell.

Thanks.
Peacee
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post #2 of 19
6/9/09 at 3:36pm
Thread Starter 
Update : the sound works, but it's not high definition and I think the tuba isn't working ...

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post #3 of 19
6/10/09 at 9:41pm
Hi, uninstall the driver from Device Manager, then go to Empowering Technology , e-recovery, click on Restore, then Drivers and applications, content window opens.
click on contents, go down the list to Realtek HD audio and click install. I had roughly the same problem. If u don't uninstall from Device Manager first of all and go directly to
eRecovery it will probably install only the Microsoft HD Audio.
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post #4 of 19
6/11/09 at 7:31am
Thread Starter 
Hi tgbrindley,

I did what u said and it works perfectly. Thank you so much, I can now enjoy the HD sound of that laptop.

Goodbye and thanks again.
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post #5 of 19
6/11/09 at 3:51pm
Quote:
Originally Posted by nobody24 View Post
Hi tgbrindley,

I did what u said and it works perfectly. Thank you so much, I can now enjoy the HD sound of that laptop.

Goodbye and thanks again.
Glad to have been of help (ca fait toujours plaisir).
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post #6 of 19
8/16/09 at 8:37pm
Hi all, I have the same problem, but I dont have the recovery disc anymore. Please help. Thank you in advance.
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post #7 of 19
8/17/09 at 12:13am
Quote:
Originally Posted by baticho View Post
Hi all, I have the same problem, but I dont have the recovery disc anymore. Please help. Thank you in advance.
Hi What do u mean about not having the recovery disk ?
If you have Empowering technology installed it shud work as described above.

If not uninstall from Device Manager and download the Realtek HD audio driver from the Acer Website.
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post #8 of 19
8/17/09 at 1:24pm
I had to do a full format on my harddrive and I lost the recovery partition. Do you know what kind of drivers are thouse inside the recovery ?
With the drivers from the acer website is the same. Sound working for a while and then sudenlly stops. And my subwoofer is not working too.
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post #9 of 19
8/17/09 at 4:30pm
The drivers from Acer support site should be good for a clean installation. Have you tried also download the applications that come with the notebook, within the download section?

Can you also expand "works for a while and then stops"?

cheers ...
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post #10 of 19
8/17/09 at 6:14pm
Quote:
Originally Posted by baticho View Post
I had to do a full format on my harddrive and I lost the recovery partition. Do you know what kind of drivers are thouse inside the recovery ?
With the drivers from the acer website is the same. Sound working for a while and then sudenlly stops. And my subwoofer is not working too.
I've noticed on the Acer Website that there are different versions of Realtek HD Audio Driver depending on the laptop model.
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post #11 of 19
8/18/09 at 5:45pm
I already tried thouse drivers.
With the original drivers i had in the recovery partition when I bought my laptop the sound is perfect, but after i reinstall my windows ... my sound stoped working right.
The subwoofer is bizzing - its not working like subwoofer more like an old radio.
And after a while my whole sound quality is decreasing a lot. Its bizzling and scratching like, basicly not good.
Do you know what kind of drivers were there in the recovery partition ?
After a restart the sound is perfect but in a while it gets bad again.
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post #12 of 19
8/18/09 at 6:22pm
The one I see on the Acer Europe Support site is Realtek 6.01.5704 42.5MB dated 2008/12/04

Have you tried that one?

cheers ...
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post #13 of 19
8/18/09 at 8:58pm
Quote:
Originally Posted by baticho View Post
bizzling and scratching
it could just be blown speakers. does it sound normal on headphones?
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post #14 of 19
3/25/11 at 8:41am

hi i have acer 6930g and i have the same problem my tuba is bizzing i am running win7 ultimate 64bit .....i search all the internet and i wrote in all forum and no solution.i have installed  empowering technology  and e recovery but i think win 7 64bt UL does not suported ...when i am running e recovery and try to do recover audio drivers it stuck in screen that says e recovery is extracting data.... plz i anyone knows somethnig help me  or i will get back to vista and i dont want it

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post #15 of 19
3/25/11 at 9:02am
Try going to Realtek Direct and see if you can use one of their latest driver.

cheers ...
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post #16 of 19
3/25/11 at 12:29pm

I did what you say  but i have done this before and nothing happens..Now it disables acer audio managments(i doesnt work) but until now it plays good...if its ok i dont know what to say...YOU ARE A GOD!I will test it for a couple o days and if its ok i will post it..THANKS

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post #17 of 19
3/25/11 at 1:25pm
Nice to hear - lucky charlatan I call myself winknudge.gif Let us know how it goes.

cheers ...
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post #18 of 19
12/10/11 at 5:42pm

hi i also am having problems with sound bizzing it is driver problems ive had my system put on win7 ultimate and the idiot who done it said oh no you dont need to back it up!!! i was new to computers see but now im noticing that theres a empowering technology button but it dont work and ive had to install these semiconductor corp programs for the sound to work without bizzing .what i need help with is do i need or am i better of having etechnology and if so has any1got the link please post it for me and if any1 has got the proper audio driver link for the aspire6930g win7 which dosnt have that horrible bizzing sound has any1 got theres on win7 and got the full tuba surround sound driver please its like im going round in circles trying different drivers most of which are just 2 stereo speaker drivers .this is 1 ive tryed 6.0.1.5888  which is just 1 the stereo one but theres 1 called acer hd audio manager 6.1.7601.17514  they are the 2 which are installed the manager 1 i think ive got to keep that 1 as it has the 5.1 better sound although it eventualy starts bizzing so i found this install i didnt uninstall nothing just installed this pack which has put semiconductors into my programs and the sound is ok but i would rather have the proper drivers if i can get them 3d virtual surround dolby home cinema sound  can any1 help and post the links if any1 got the right 1s. 

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post #19 of 19
12/11/11 at 12:10am
Try the one in post #15 above?

cheers ...
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