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why do $%$* alienware doesnt sell ac adapters anymore???

post #1 of 8
6/13/09 at 8:49pm
Thread Starter 
you would think that a company that is so big right now after the dell deal and all of that, they would be more considerate with their customers they dont even sell ac adapters for the newest laptops while other companies offer the ac adapters on their webpages, is really annoying to be treated this way after you pay more than 1500 dollars for their notebooks and then have to buy aftermarket adapters which only god knows if they work or not, after your laptop ac adapter stopped working and when you call they tell you they dont sell those adapters anymore
i have a freaking alineware 5750 and have replaced adapters like 3 times and they stop working completely after a few months or even weeks
i called asking for 5750 adapters they said that they dont have that anymore i called another day saying that i have a alienware m17 they told they dont sell the adapter of that notebook either
now id love to buy a m17x very powerful laptop but the idea of seeing the ac adapter stop working, getting screwed again by alienware is not appealing
now they have this new laptop m17x and they are not selling adapters???? not online??? not even for the newest and most powerful ntoebook in theri brand .. in the whole the world????
that suckssss i used to be a fan of alienware and thier products but after this now i understand all those people that said alienware sucks now i see why
now i cant even use my notebook and is in perfect condition and all becaiuse alienware decided to stop selling ac adapters to their customers
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post #2 of 8
6/14/09 at 12:29pm
http://www.shopbattery.net/power-aca-alienware.html
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post #3 of 8
6/14/09 at 5:33pm
The adapters aren't made by alienware and they don't really sell any parts to the open. You can call them and buy it if you are in there system.
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post #4 of 8
6/22/09 at 4:58am
Might i ask what 'in their system' means?
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post #5 of 8
6/22/09 at 5:26am
Meaning you own an AW machine and register with them.

cheers ...
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post #6 of 8
6/22/09 at 3:09pm
exactly what ghn said lol
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post #7 of 8
6/22/09 at 4:42pm
I need to correct you about the AC Adapter for the M17x.

Here is the Dell link where it is sold for $119.

I noticed it at the Dell site a couple weeks ago.
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post #8 of 8
6/22/09 at 5:19pm
thats kuz alienware designed it and dell manufactured it. Before dell decided to take the production int their own hands alienware made deals with generic laptop companies such as arima, compal, clevo etc. Those companies used generic power supplies therefore not made by alienware. Excuse the grammar im typing on my phone lol
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