I would normally not use this venue to get tech support on a new machine, but for the near future I will be in Europe, and I have a pretty big problem with my brand new laptop (pctorque, May 2009) not responding.
The problem: when I push the power button, nothing happens, no matter if I try the battery, try the power cable with the battery removed, or try with both in place. I do not see/hear any indication of any activity on both the machine and screen.
I don't think it's completely dead though, as the USB button next to the power button still works, and with the battery in place and the power cable plugged in, the LED indicator shows that the battery is charging.
Based on these symptoms I would guesstimate that either the power button is broken, or one of the cables connecting it to the notebook's circuits is loose. Is there anything that I could safely attempt that would possibly remedy this problem? Without my notebook, I'm pretty much useless here...
The problem: when I push the power button, nothing happens, no matter if I try the battery, try the power cable with the battery removed, or try with both in place. I do not see/hear any indication of any activity on both the machine and screen.
I don't think it's completely dead though, as the USB button next to the power button still works, and with the battery in place and the power cable plugged in, the LED indicator shows that the battery is charging.
Based on these symptoms I would guesstimate that either the power button is broken, or one of the cables connecting it to the notebook's circuits is loose. Is there anything that I could safely attempt that would possibly remedy this problem? Without my notebook, I'm pretty much useless here...
