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Battery Wont Charge m9700

post #1 of 27
7/3/09 at 3:56pm
Thread Starter 
I have an Aurora m9700 and a couple of months back I lost my charger. I called Alienware and they directed my to this site and I bought a new one. The specs on the new charger are

AC INPUT 100-240v ~ 2.5a, 50-60Hz

DC OUTPUT 18-24v 160w MAX
and there is a table that says a 19v output

Is there something wrong with the charger or the battery?
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post #2 of 27
7/3/09 at 4:04pm
Can you run without the battery when the charger is plugged in?

cheers ...
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post #3 of 27
7/3/09 at 4:07pm
Thread Starter 
no the battery has been dead since the longest i can run the computer with the power cord but not the battery
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post #4 of 27
7/3/09 at 4:10pm
Then it is possible that the battery is gone. You can try to verify by borrowing another battery and see if the charger works, or us the charger on another AW comp and see.

cheers ...
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post #5 of 27
7/3/09 at 8:25pm
Thread Starter 
I dont know anyone with the same battery as me because i let the battery die all the way is that why it wont charge and is that charger the right specs to charge the battery at all
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post #6 of 27
7/3/09 at 9:06pm
a battery should recharge even though you completely drain the battery...
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post #7 of 27
7/3/09 at 9:11pm
Thread Starter 
Ok but is the charger i have capable of charging the battery?
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post #8 of 27
7/4/09 at 9:45am
Model (part number) of the charger? Amperage output?

cheers ...
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post #9 of 27
7/4/09 at 9:46am
Thread Starter 
It doesnt say an amperage output it just says 19v dc and 160w
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post #10 of 27
7/4/09 at 9:49am
????? Can you share the part number? This does not sound right.

cheers ...
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post #11 of 27
7/4/09 at 9:51am
Thread Starter 
its made by Hipower model number EA11603
SN 319046
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post #12 of 27
7/4/09 at 9:54am
This brand should have another 2 sets of digit behind the EA11603-xx-xx

Can you see what they are?

cheers ...
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post #13 of 27
7/4/09 at 9:56am
Thread Starter 
no thats all of them ill post a pic
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post #14 of 27
7/4/09 at 9:56am
Thread Starter 
nevermind u cant see any letters my camera sucks
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post #15 of 27
7/4/09 at 10:11am
Give us a link where you bought it

cheers ...
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post #16 of 27
7/4/09 at 10:15am
Thread Starter 
http://www.shoplaptop.net/reacpoadfora583.html
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post #17 of 27
7/4/09 at 10:28am
They are commendable. Funny about the incomplete specs on the item. A search of the ac adapter replacement in Europe shows something like this. You should be able to make sense out of the numbers.

http://www.ipc-computer.de/it-pi-n-N...d-1502638.html

cheers ...
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post #18 of 27
7/4/09 at 10:32am
Thread Starter 
ok but is the charger i have the right one to charge the battery
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post #19 of 27
7/4/09 at 10:52am
Should be. According to other threads and posts on the forum.

cheers ...
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post #20 of 27
7/4/09 at 10:54am
Thread Starter 
well then my battery is bad?
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