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Venting about Dell and my laptop - Page 16

post #301 of 362
10/23/09 at 2:47pm
Quote:
Originally Posted by F@iNT View Post
monday my new toy arrives....

Order Number:
Order Date: 9/11/2009
Order Status: Shipped






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Shipping Information
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Shipping Method: Next Business Day
Shipped Date: 9/18/2009
Estimated Delivery Date: 9/21/2009 (updated)
Carrier: FEDEX EXPRESS
Tracking Number:
I have a question. first my alienware m17x replacement was shipped today from NASHVILLE, TN with a weight of 23.0 lbs/10.4 kg .

does this sounds right as for where it's shipping from and the weight? Thanks....
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post #302 of 362
10/23/09 at 2:48pm
Quote:
Originally Posted by moonstone65 View Post
I have a question. first my alienware m17x replacement was shipped today from NASHVILLE, TN with a weight of 23.0 lbs/10.4 kg .

does this sounds right as for where it's shipping from and the weight? Thanks....
Yeah, sounds right to me! Hope you get it soon
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post #303 of 362
10/23/09 at 2:56pm
Quote:
Originally Posted by nonya24 View Post
Yeah, sounds right to me! Hope you get it soon
it's saying at fedex mondy estimated deliver date. but at dell nothing on order details yet. kinda weird. thanks.
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post #304 of 362
10/23/09 at 3:18pm
well first off the whole time i was waiting for them to get the dispatch number i never once asked for an alienware laptop replacement. an when i got the dispatch and order number it was an alienware m17x.

so here's what i need to know from you guys cause i never did a replacement due to damage from my m1730.

since they have already sent the replacement, gave me a fedex tracking number and order number. can i call they or go online an ask for the service tag number? thanks all
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post #305 of 362
10/23/09 at 3:29pm
OK, UPDATE!

After getting a lawyer and them seeing this thread, {assumabley} my escalation manager called me back today and told me he is going to process the system exchange, for an m17x, got it recorded and everything!

This is the same guy that REFUSED to do anything about my case. This is after corporate called me and refused to do anything, so i got michael's dell email and fowarded everything to him as well as haveing my lawyer call their law office.

all said and done , He told me it could take up to a month. Once it gets here, ill post a benchmark on it for windows xp, vista, vista 64 bit, and windows 7.

Apprently hireing a lawyer made them see i was not bluffing, and i supplied all of my recorded conversations.

But lets not count the mice before their born, we shall see if they carry through..
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post #306 of 362
10/23/09 at 3:35pm
Quote:
Originally Posted by shade_emry View Post
OK, UPDATE!

After getting a lawyer and them seeing this thread, {assumabley} my escalation manager called me back today and told me he is going to process the system exchange, for an m17x, got it recorded and everything!

This is the same guy that REFUSED to do anything about my case. This is after corporate called me and refused to do anything, so i got michael's dell email and fowarded everything to him as well as haveing my lawyer call their law office.

all said and done , He told me it could take up to a month. Once it gets here, ill post a benchmark on it for windows xp, vista, vista 64 bit, and windows 7.

Apprently hireing a lawyer made them see i was not bluffing, and i supplied all of my recorded conversations.

But lets not count the mice before their born, we shall see if they carry through..
Congrats
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post #307 of 362
10/23/09 at 4:30pm
Quote:
Originally Posted by moonstone65 View Post
I have a question. first my alienware m17x replacement was shipped today from NASHVILLE, TN with a weight of 23.0 lbs/10.4 kg .

does this sounds right as for where it's shipping from and the weight? Thanks....
Hey Moon, can you please post the specs of your replacement please? I am really curious about something...
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post #308 of 362
10/23/09 at 5:55pm
Quote:
Originally Posted by Turmoil View Post
Hey Moon, can you please post the specs of your replacement please? I am really curious about something...
same as yours but 2.4ghz. everything else the same

also i just found out from dell chat that it is a m17x and also got my service tag number. i'm so happy. now i just have to make it through the weekend.
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post #309 of 362
10/23/09 at 6:22pm
Quote:
Originally Posted by moonstone65 View Post
same as yours but 2.4ghz. everything else the same

also i just found out from dell chat that it is a m17x and also got my service tag number. i'm so happy. now i just have to make it through the weekend.
Mine is actually 2.4Ghz too, we can overclock our processors and I plan on OCing mine to 2.8 when I get it.

make sure that you get the WUXGA screen and not the WXGA screen... the latter is the crappy resolution...
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post #310 of 362
10/23/09 at 6:26pm
... And Moon, what where the specs on your M1730?
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post #311 of 362
10/23/09 at 7:08pm
Quote:
Originally Posted by shade_emry View Post
OK, UPDATE!

After getting a lawyer and them seeing this thread, {assumabley} my escalation manager called me back today and told me he is going to process the system exchange, for an m17x, got it recorded and everything!

This is the same guy that REFUSED to do anything about my case. This is after corporate called me and refused to do anything, so i got michael's dell email and fowarded everything to him as well as haveing my lawyer call their law office.

all said and done , He told me it could take up to a month. Once it gets here, ill post a benchmark on it for windows xp, vista, vista 64 bit, and windows 7.

Apprently hireing a lawyer made them see i was not bluffing, and i supplied all of my recorded conversations.

But lets not count the mice before their born, we shall see if they carry through..
glad you got it worked out. sorry you had to go through so much to get dell to get you your m17x.
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post #312 of 362
10/23/09 at 7:17pm
Quote:
Originally Posted by moonstone65 View Post
glad you got it worked out. sorry you had to go through so much to get dell to get you your m17x.
Moon, what are your XPS m1730's specs?
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post #313 of 362
10/23/09 at 7:23pm
Quote:
Originally Posted by Turmoil View Post
... And Moon, what where the specs on your M1730?
my m1730
2.4gnz
2gb memory 667
120gb hard drive
dual sli 256x2
17" 1920x1200
bluray-dvdrw
bluetooth
wlan g


my new replacement has so much more.
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post #314 of 362
10/23/09 at 10:10pm
My M17x is going to be here on the 26th I'm so happy!!!
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post #315 of 362
10/23/09 at 10:19pm
Quote:
Originally Posted by CrysDark View Post
Some more Dell Fail,

I negotiated to the "upgraded" ATI crossfire cards. Turns out Dell was advertising GDDR5 cards and shipping GDDR3, benchmarks are showing worse than the 260's which are $300 dollars cheaper. Ultimate Dell Fail....

This is second hand info, I wouldn't know because my replacement for my replacement has not been shipped.

It is a fact that they are only equipped with GDDR3 memory

in fact Dells been changing peoples orders - quietly from DDR5 to DDR3 in the descriptions
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post #316 of 362
10/24/09 at 4:18pm
Quote:
Originally Posted by Turmoil View Post
Mine is actually 2.4Ghz too, we can overclock our processors and I plan on OCing mine to 2.8 when I get it.

make sure that you get the WUXGA screen and not the WXGA screen... the latter is the crappy resolution...
so how safe is the overclocking? i never did that before.
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post #317 of 362
10/25/09 at 11:02am
If you have never done overclocking, i suggest you do not start on a laptop, oerclocking if done right requires sanding core die's down, and heatsinks, changeing thermal paste, sometimes even swapping heatsinks on the hardwar aspect. on the software aspect, some card's or bios'es you have to flash with binary files, seeing as how dell doesnt like to unlock everything on your hardware, you will have to change registry entries, change drivers out a bunch..

In short it requires alot of tweaking, and if you havent done it with a spare desktop or read up on it, i suggest you do not do it, however if you want to, Google is your best friend God only knows i found out how to water cool the xps m1730 from a google search. NOT an easy task.
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post #318 of 362
10/25/09 at 11:57am
Quote:
Originally Posted by shade_emry View Post
If you have never done overclocking, i suggest you do not start on a laptop, oerclocking if done right requires sanding core die's down, and heatsinks, changeing thermal paste, sometimes even swapping heatsinks on the hardwar aspect. on the software aspect, some card's or bios'es you have to flash with binary files, seeing as how dell doesnt like to unlock everything on your hardware, you will have to change registry entries, change drivers out a bunch..

In short it requires alot of tweaking, and if you havent done it with a spare desktop or read up on it, i suggest you do not do it, however if you want to, Google is your best friend God only knows i found out how to water cool the xps m1730 from a google search. NOT an easy task.
wow you water cooled an m1730. awesome. i think ill stick with factory settings on mine since i never overclocked. i may read up on it just for fun. thanks for your help
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post #319 of 362
10/25/09 at 7:45pm
We aren't talking major OCing here. U can oc the m17x via bios. If done right it won't damage your machine. If Mandrake can chime in, he can explain it better.
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post #320 of 362
10/25/09 at 9:37pm
i did it once, raised my temps in my m1710 and burned out the processor..twice
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