Help, I have my sons alienware laptop which I bought used. It worked for over a year with no issues. He recently dropped the main battery out the back somehow, and now it keeps asking for a bios password. It has phoenix trusted core bios, you get three tries and it disables it. I have tried pulling the cmos battery...no help. And godforgive my stupidity in calling Alienware tech support..they will not help anyone other than original purchasers (i'll never buy another used alienware (have 3) again, or new one if there help is so poor. Anyway any help would be appreciated, firstname.lastname@example.org.
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8/21/09 at 7:30pm