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Dell 5150: Computer locking up during Windows install.

post #1 of 8
8/31/09 at 11:20am
Thread Starter 
I have a laptop that has a processor microcode update failure message on startup. It would boot fine after I pressed F1 but last week I tried reinstalling Windows and the after the computer restarts, it locks up when it gets to the windows logo and scrolling bar (before the Windows classic screen where you put in the name, date, time, etc.). Ive tried using 2 different Dell reinstallation discs and a Windows disc but it always happens in the same place.

I checked for a BIOS update but there was never a newer revision for it...A38 or A39.

What could be wrong? I don't have a Dell resource CD to run diagnostics.
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post #2 of 8
8/31/09 at 1:30pm
Want to try with another hard drive?

cheers ...
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post #3 of 8
8/31/09 at 1:32pm
Thread Starter 
Why would it be a hard drive problem?
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post #4 of 8
8/31/09 at 1:34pm
My wild guess is that Windows could not read certain info from certain sectors of the drive.

cheers ...
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post #5 of 8
8/31/09 at 1:36pm
Thread Starter 
Ill try it tonight.
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post #6 of 8
8/31/09 at 1:37pm
Would not hurt. Other thing you can try is swapping the ram modules around. Only suggestion.

Good lucks.

cheers ...
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post #7 of 8
9/1/09 at 12:49pm
I seen memory issues cause this, turned out one of the DIMMS was bad.
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post #8 of 8
9/1/09 at 12:57pm
Thread Starter 
I didn't get a chance to mess with the laptop. I'll try both tonight.
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