Acer Tech Support was great. They said send it back and they'll just replace it. Then the day before I sent it back I was going to format the drive and there was a total HD failure. So I called them again to add this info to the return ticket. The replacement will arrive a few days after we leave on the trip for which we bought the computer, so I went down to Office Max and bought another new one at nearly twice what I had paid for the original online. When we get back from our trip, I'll sell the replacement (now out of warranty) on eBay. It was all very expensive, I'll NEVER buy another refurb computer, I learned that Acer Tech Support is great, and it's all good.
Thanks for all the input, everybody!
Originally Posted by qhn
Nice. Let us know how it turns out for you at/after the repair.