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Hibernation won’t switch on on XPS 1710

post #1 of 8
9/9/09 at 1:09pm
Thread Starter 
I can’t enable hibernation on my laptop. I’ve reinstalled system recently and installed all (at least I hope) drivers. If I try to enable it in dell quickset feature (tick off the option), after pressing those next, next buttons and returning back to quickset, it’s not enabled again. If I try it in windows power options, I keep getting message “the file cannot be access because it’s being used by another process”

Do you have any advice please?
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post #2 of 8
9/9/09 at 1:25pm
Vista? Tried this?

http://support.microsoft.com/kb/929658

cheers ...
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post #3 of 8
9/9/09 at 1:52pm
Thread Starter 
No, I have win xp
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post #4 of 8
9/9/09 at 2:06pm
Try this to see if you can get your comp into hibernation access:

. Click Start and Shut Down,

. Point the standby button whilst keeping the shift key down

. A new hibernation button "should" appear - click it while still holding the shift key.

cheers ...
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post #5 of 8
9/9/09 at 2:38pm
Thread Starter 
No, no new hibernation button appeared
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post #6 of 8
9/9/09 at 3:33pm
Is your computer properties set with ACPI (Devices Manager)?

cheers ...
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post #7 of 8
9/9/09 at 9:09pm
Thread Starter 
I’m not sure what you mean now. In device manager there is a “computer” folder with:”ACPI multiprocesor PC”. But how does it relate to my problem?
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post #8 of 8
9/12/09 at 12:14pm
It is fine that ACPI is being set, if not there will be some issues with power management.

I am out of idea from the OS stand point, may be someone with this Dell utility can help you in getting a "hibernation" access on the comp.

cheers ...
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